Faces of Mercy
MyMercy provides peace of mind. Learn how a single mother of four easily tracks her family’s health.
Faces of Mercy - MyMercy
About Faces of Mercy
You can tell a lot by looking at a person’s face. The Faces of Mercy is why Mercy is Mercy. These merciful faces are our doctors, nurses and caregivers who make the world a more compassionate place. They are also the faces of our patients and their families, as well as the faces of our Sisters of Mercy who put their faith into action in 1827 and kept going. Because of their strength, vision and stamina, today we have Faces of Mercy all around us.
Dr. Yolanda Chen
Grayson Langan, patient of
Dr. Yolanda Chen (pictured above)
As a pediatrician, Dr. Yolanda Chen encourages her patients' parents to enroll in MyMercy because she knows what comes with it – peace of mind. Grayson Langan’s story is a good example of why.
“Grayson’s mom used MyMercy to look up blood work for a sick child at home,” said Dr. Chen. “It’s good to have that resource to get test results back and alleviate anxiety. Overall though, it’s just a great service for parents. They can log on and get test results fast, and if they have doubts if their child has had this vaccination or any other worry, they can log on and see their child’s medical record and even e-mail me. MyMercy puts parents' minds at ease as quickly as possible, and at times that are most convenient for them – and there’s no playing phone tag with the office.”
Stacy Langan
Stacy Langan
Stacy Langan is a single working mother with four children. MyMercy keeps her in touch with her doctors and pharmacist whenever and where ever she needs to get in touch, which is always a relief.
“I can keep track of all my medical needs and all of my kids' records,” Stacy said. “I can make and cancel appointments and get prescriptions and test results – all from my computer or cell phone, anytime. If you forget to call your doctor’s office during the day, it’s too late. It’s never too late with MyMercy. It’s a time saver and a lifesaver. I love it.”
Stacy recently needed an important prescription filled at her pharmacy. She logged onto MyMercy to have it filled and didn’t know how long it would take. She was amazed when it was ready in a mere two hours.
“One of my kids is 18 and she is set up on her own MyMercy account so she is making her own appointments and learning to keep track of her own health record. She won’t know what it’s like to not have MyMercy.”
Grayson Langan
Grayson Langan
Grayson Langan was only 3 when he came down with symptoms of a bad bacteria that doctors at Mercy Clinic in Washington diagnosed as salmonella poisoning, a life-threatening bacteria. Grayson then went to Mercy Children’s Hospital in St. Louis for a few days so he could receive treatment.
“Everything they had in the computer in Washington was already there in St. Louis,” said Grayson’s mom, Stacy Langan, a single mother of four who lives in Union, Mo., and works at nearby East Central College. Grayson’s health information was available at both Mercy locations because Mercy shares an electronic health record and, through MyMercy, patients are able to access health information that matters most.
