We understand how complex and confusing Medicare can be. There are many different types of Medicare insurance available, and most healthcare providers do not accept all forms of Medicare insurance. For these reasons, we offer the:
The Medicare Insurance Helpline is a free service to our patients and is supported by MedicareCompareUSA (www.medicarecompareusa.com), a licensed Medicare-specialty insurance agency and call center representing Medicare plans accepted by Mercy.
Medicare Insurance Specialists are extensively trained to assist patients in the process of identifying the insurance plans acepted by our health care providers, and then matching up Medicare plans to the specific needs, preferences and budget of the patient. When calling the helpline, a patient can expect to receive personalized service, unbiased guidance and information, easy to understand answers to Medicare-related questions, and no pressure or obligation to purchase insurance. There is never a fee for the services of MedicareCompareUSA, as they are compensated directly by the insurers we contract with.
Medicare patients are also free to contact Medicare plans directly, work with any licensed and certified Medicare agent, or obtain information by going direct to Medicare (1-800-MEDICARE or www.medicare.gov).