Supporting organizational improvement
To assist Mercy co-workers in managing change and improving how we provide care, Mercy is using a variety of organization improvement tools. Learn more about Mercy’s comprehensive approach to quality:

• Overview of Mercy's framework for quality


• Description of GE Healthcare tools used by Mercy


• Definitions of common terms associated with the GE Healthcare tools

Improving patient safety
Mercy hospitals are among only 5 percent of U.S. hospitals to use bedside medication barcoding, bringing an enhanced level of patient safety to the delivery of medications. Learn more about the “Mercy Meds” program:

• News Release on Mercy Meds


• Fact sheet on Mercy Meds


• Article from Health Progress, a publication of the Catholic Health Association

Enhancing patient satisfaction
At Mercy, patient satisfaction is a key focus. We are committed to providing the same quality care for our patients that we expect for our families. Our mission and values guide the care we provide every day. Evidence of our success comes from our patients, who are the best judge of the quality of care they receive. Click here to view patient satisfaction results.

Promoting quality reporting
Quality measures related to heart care and pneumonia are among the 10 initial measures that are part of a national voluntary effort by U.S. hospitals to share quality information. Click here for more information on Mercy's participation in this important initiative.