Mercy Responds to COVID-19

Additional Information

A novel coronavirus (COVID-19) team with Mercy’s top experts is working every day to make sure Mercy is prepared and ready to care for our communities. Mercy is also working closely with local and state health departments, as well as with the Centers for Disease Control and Prevention, to ensure you have the most up-to-date information about a rapidly changing situation.

For those with symptoms, we recommend staying home and away from others, taking care of yourself as you would with other viruses. If you are experiencing worsening of symptoms, please contact your primary physician’s office.

Now Offering Video and Telephone Visits

As a leader in virtual care, we have options to meet our patients’ health care needs without waiting for social distancing restrictions to be liftedVideo and phone visits allow our patients to meet with their provider, securely and confidentially. 

Video visits are available at all Mercy Clinics and Mercy-GoHealth Urgent Care centers in St. Louis, Springfield, Oklahoma City and Northwest Arkansas. We also know that some conditions, and some patients, require in-person care. To help determine the best option for your current health care needs, please contact your local provider’s office or schedule a Mercy-GoHealth Urgent Care video visit.

Prayers Welcome

As we stand with our communities to fight COVID-19, we are grateful for your prayers.  If you would like to share a prayer to encourage our patients and caregivers, visit

The Mercy Mission

As part of our mission and heritage for almost 200 years, we care for those in our community regardless of the illness or circumstance. It’s what we do. It’s who we are. Our Sisters of Mercy, long known as the Walking Sisters, have always turned and walked toward those in need. Whether it was a cholera or typhoid epidemic in Dublin, Ireland, in the early 1800s, or a smallpox outbreak in Springfield, Missouri, at the turn of the century, the Sisters were many times the first to serve, without hesitation, whenever needed. 

Today, Mercy’s mission remains unchanged. We serve our communities with compassionate care, dignity and medical expertise.

In these challenging times, we’re grateful for our doctors, nurses, care teams and those working tirelessly behind the scenes—all to ensure that Mercy continues to provide safe, quality, compassionate care to those entrusted to us. We pray that our communities be granted wellness and healing, and that our co-workers be blessed with courage, stamina and fortitude.

How We're Caring for You

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