MyMercy FAQ - Sending E-mails to Your Care Team

What kind of messages can I send my care team?

In the case of an emergency, do not use MyMercy to contact your care team. Please contact your care team directly by telephone or call 911.

You can send messages to your care team about non-urgent issues, such as information about your medications, test results or follow-up questions from a recent visit.

How quickly can I expect a response?

You can expect a response within two business days.

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