MyMercy FAQ - Managing MyMercy Account

I forgot my User ID. What should I do?

Click the Need Help Signing In? link on the sign-in page and select Forgot User ID. You will be asked for the name and e-mail address you used to establish your MyMercy account, if you are able to provide this, your User ID will be sent to your designated e-mail.

I forgot my password. What should I do?

Click the Need Help Signing In? link on the sign-in page and select Forgot Password? ? on the support page to reset your password online. MyMercy will walk you through the steps for resetting your password.

Where can I update my personal information, such as home address or e-mail?

Log into MyMercy, point to the Settings option in the navigation bar, click on Demographics in the drop-down menu, and choose the information that you need to update.

MyMercy FAQ Topics