Click the Need Help Signing In? link on the sign-in page and select Forgot User ID. You will be asked for the name and e-mail address you used to establish your MyMercy account, if you are able to provide this, your User ID will be sent to your designated e-mail.
Click the Need Help Signing In? link on the sign-in page and select Forgot Password? ? on the support page to reset your password online. MyMercy will walk you through the steps for resetting your password.
Log into MyMercy, point to the Settings option in the navigation bar, click on Demographics in the drop-down menu, and choose the information that you need to update.