MyMercy is an online service that allows you to connect with your Mercy Clinic care team and your health information…online, anytime. Using your internet enabled device, you can sign in to MyMercy to see your test results, medications and your care team's summary of your current health concerns and conditions. You can also e-mail your care team, schedule appointments and renew prescriptions online. It's free. It's safe. And it's convenient… available 24 hours a day.
MyMercy currently is available through Mercy primary care and specialists in Fort Scott, KS; Springfield, St. Louis, Washington and Joplin MO; Fort Smith and Rogers, Arkansas; and Oklahoma City and Ardmore, OK.
No. MyMercy is a free online service offered to our patients.
You will need an internet enabled device with a modern browser, such as Internet Explorer, Safari, Chrome or Firefox.
You will need to provide your full name as your Mercy care team knows you, an e-mail address, your date of birth, gender and your Social Security Number. This information is used to make sure you will be connected to the correct medical record at your doctor's office.
First, you need to be a patient of a Mercy Clinic Care Team (if you are not, click here to find one). If you already have a Mercy Clinic Care Team, then register online or talk to a Mercy Clinic staff member.
If you are a parent or legal guardian of a Mercy patient under the age of 18 and already have a Mercy Clinic Care Team, then register online; otherwise, talk to your child's Mercy Care Team to obtain an access code.
Yes. As long as your child has a Mercy pediatrician, you can create a MyMercy account for yourself and your child. Contact the clinic of your child to set up the account and create your access if you don't already have a MyMercy account. If the information you enter matches the pediatrician's records, you will be connected to your child's health records. If matching information is not found, contact MyMercy customer service at 1-888-98-MERCY or 1-888-986-3729 for help.
Contact your Mercy Clinic Care Team staff during normal office hours.
No. Currently, MyMercy access is available to those with a Mercy primary care physician or specialist or, in the case of children, a pediatric physician.
We take great care to make sure your health information is kept private and safe. Access to information is controlled through secure access codes, personal IDs and passwords. You control your password, and your MyMercy information cannot be accessed without that password. MyMercy also uses the latest encryption technology and does not store any personal health information to your computer. Unlike regular e-mail, all MyMercy messaging is done while you are securely logged onto the MyMercy website.