MyMercy FAQ - Using MyMercy

What kind of heath care information will I be able to see on MyMercy?

MyMercy provides you a summary of your health information based on your care team's entries in Mercy's electronic health record. You can view your test results, see your appointments (both future and in the recent past), treatments you've received such as immunizations, any allergies you may have, and what medications your records show that you are taking (both those your care team has prescribed and any that you have reported to your care team). 

How will MyMercy help me stay better connected to my Mercy care team and my health?

MyMercy provides an easy way to ask your care team basic, non-urgent questions using secure electronic messaging and to receive an answer without repeated calls. Having a convenient summary of your health information, such as when you are due for preventive tests like a mammogram or prostate exam, helps you be a more active partner in maintaining and improving your health.

If some of my health information on MyMercy is not correct, what should I do?

Your MyMercy information comes directly from your electronic health record at your care team's office. Incorrect or updated information can be reported through MyMercy for your care team to review and add to your electronic health record.

Can I use MyMercy with my specialty doctors?

Yes. You will be able to see information that Mercy specialty doctors enter in your medical record, such as, medications they're prescribing for you. You may also see information about your visits with Mercy specialists using the MyMercy Past Appointments feature.

Can I connect to MyMercy from my mobile phone?

Yes. Put the power of MyMercy in the palm of your hand with a free app for your smartphone or tablet. Visit the Apple App Store or Google Play.

MyMercy FAQ Topics