MyMercy Simplifies Health Care

September 13, 2010

Mercy primary care doctors are introducing an online tool to make staying connected easier…

St. John’s Mercy Children’s Hospital invites area families to share their stories of the care provided and the experience they had, while their children were patients. Part of the hospital’s “My Child’s Hospital” initiative is to gather and share the stories as a means to provide support to other families at a time when it is needed most.

“Bringing your child to the hospital, whether it’s for stitches or a serious illness, is one of the most stressful times parents will experience,” said Dr. Joseph Kahn, chairman of pediatrics, St. John’s Mercy Children’s Hospital. “By sharing their stories, area families will provide others with a ‘guiding light’ of encouragement and support.”

Some of the accounts submitted recently include that of an eight-week-old baby boy who was battling a severe cold which required him to be admitted. According to his parents, “Starting with the ER pediatrician and nurses, we had an incredible experience. They took the time to explain exactly what was wrong with my son and what procedures they were performing. More importantly, they took the time to console a terrified mother.”

Another family expressed deep appreciation for how their 17-month-old toddler, admitted with a case of pneumonia, found comfort in Norman, the therapy dog, and a visit with the ”arts and crafts lady.”

“The process is easy for families to share their stories,” explains Kahn. “They can simply log on to and write about their experience or upload a video. We’d especially love to hear from some of our first patients who were with us in the early years of our formal pediatric program in the late 1970s.”

Media Contacts

Bethany Pope
St. Louis, St. Charles
Page: (314) 251-6000