Heart Failure Accreditation

March 3, 2011


St. John’s Mercy Medical Center recently received full, three-year Heart Failure Accreditation status from the Society of Chest Pain Centers (SCPC), the only hospital in Missouri with this accreditation.

“Overall, the heart failure accreditation further promotes Mercy’s commitment to provide safe, competent care to our patients and families,” said Jocelyn Hawthorne, RN, MSN, St. John’s Mercy heart failure and discharge coordinator. “It shows that we have taken the steps to examine our processes and make the care we provide even better.”

Heart failure is a chronic disease in which the heart's pumping power is weaker than normal and can worsen over time. It is a leading cause of hospitalization for those over the age of 65 in the United States, affecting five million Americans.  SCPC’s goal is to help facilities manage the heart failure patient more efficiently and improve patient outcomes.

St. John’sMercy has demonstrated its expertise and commitment to quality patient care by meeting or exceeding a wide set of stringent criteria and undergoing an on-site review by a team of SCPC’s accreditation review specialists. St. John’s Mercy’s approach to patient management allows physicians to reduce time to treatment and to evaluate patients’ risks to decrease their length of stay. Key areas in which a facility with Heart Failure Accreditation must demonstrate expertise include:

  • Emergency department integration with emergency medical services
  • Emergency assessment of patients with symptoms of acute decompensated heart failure-diagnosis
  • Risk evaluation of the heart failure patient
  • Treatment for patients presenting to the emergency department in heart failure
  • Heart failure discharge criteria from the emergency department, observation stay or inpatient stay
  • Heart failure patient education in the emergency department, observation and inpatient unit
  • Personnel, competencies and training
  • Process improvement
  • Organizational structure and commitment
  • Heart failure community outreach.

Media Contacts

Bethany Pope
St. Louis, St. Charles
Page: (314) 251-6000