Return of Medical Records to St. John’s Regional Medical Center

May 27, 2011

In response to reports of medical records and other patient information that have been found following the tornado that struck Joplin, Mo., on May 22, Mercy Hospital Joplin has established a process for retrieval of these documents. If you have medical records in your possession that were lost in the tornado, please follow these instructions:

Outside of Command Center

  1. Please determine if there is any information on the document that can link it to a specific person. Information that can link the record to a specific person includes: name, address, date of birth, medical record number, social security number, address, phone number or a combination of these. If there is no information that could link the record to specific person, please destroy the record by shredding, cutting into small pieces and disposing of the pieces, or burning.
  2. If the medical record does contain information that can link it to a specific person, please follow these instructions:
  • If you are close enough, please return it to the Mercy command center at the Holiday Inn Convention Center,3615 Range Line Road, Joplin, Mo., or
  • Send by regular US mail to the following address:

Attention: Privacy Department

Mercy Hospital Joplin

1235 East Cherokee Street

Springfield, MO 65804

If you would like reimbursement for postage, please let us know by including a note with the record and the address where we should send the reimbursement.

Mercy appreciates the assistance of the public in ensuring the disposal or safe return of these documents. If you have any questions, please contact Shawn Barton, privacy officer for Mercy Hospital in Springfield, Mo., at 417-820-8780.

Return to Joplin Emergency Information

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