Patients, guests and visitors at McCune-Brooks Regional Hospital probably won't notice the opening of a new surgery suite, the additional rooms and mid-shift staff in ED, Lab or Imaging, but what they should notice is that they are still receiving the attention to detail, positive clinical and quality outcomes and service they have come to expect from McCune-Brooks.
The events of May 22 have left a devastating impact on the Joplin area. Lives have been lost, businesses and homes destroyed. Included in this destruction is a major medical center that served our region’s healthcare needs. The aftermath of that storm has left McCune-Brooks with a new normal; a more-than-double patient base.
As an affiliate of Mercy Hospital, McCune-Brooks immediately pledged to help. The hospital has worked to provide services to Mercy patients and room for several Mercy physicians. When it became obvious that staff would temporarily need to be increased, those positions were offered to Mercy employees through Mercy’s Talent Sharing program. The partnership will put about 80 Mercy co-workers back to work delivering health care.
“After orientation in our system and introduction to our mission, vision and values, Mercy’s Partner employees will help us ensure continued patient safety and comfort, allowing us to continue to provide patient-centered care,” said Bob Copeland, CEO of McCune-Brooks.
In addition, McCune-Brooks has signed an Assistance Agreement with Mercy to provide for the expansion of beds from 25 to 52 and to furnish staff and equipment for a third surgery suite. Funding will come from an unrestricted donation by Mercy to McCune-Brooks. The increased beds and surgery suite will help Mercy with the added space they need for their providers to work. Mercy’s hospitalists will provide coverage 24 hours a day / 7 days a week and additional specialists such as anesthesiologists, surgeons, ENT and gastroenterologists will also join the medical staff.
“We did a tour of McCune Brooks and were absolutely impressed with the design of the facility and the fact that it is built around the patient experience,” explained Gary Pulsipher, Mercy Hospital Joplin president / CEO. “This is a wonderful arrangement for co-workers and patients alike. Patients can get care close to home. And we are able to give Mercy co-workers and physicians a place to serve."
“Our passion to provide great care to our patients drives our number one ranking, out of 86 participating Missouri hospitals, according to the National Hospital Consumer Assessment of Healthcare Providers survey or HCAHPS. We are committed to providing the very best service to all of our patients and the gift of Mercy's talent and financial assistance will go a long ways towards ensuring that happens.” Copeland said.
On January 18, 2008, the McCune-Brooks Regional Hospital opened for business in their new location on the south side of the City of Carthage. MBRH is a 145,000 sq. ft. facility; featuring an out-patient clinic, 25 private patient rooms, expanded women’s program and ER services, an all new digital Radiology Department and a re-birth of McCune-Brooks’ obstetrics program including whirlpool baths, family rooms and individualized care.
McCune-Brooks Regional Hospital serves patients primarily from the counties of Jasper, Newton, Barton, Greene, and Lawrence. The medical staff includes family practice physicians, surgeons, and other specialists. Staff is made up of physicians, whose primary practice is in Carthage, as well as those who maintain an office in both Carthage and Joplin. An emergency room with 24-hour physician coverage is available for patients who need urgent care due to illness or injury.