After nearly a year of preparation, December 1 was a monumental day for Mercy McCune-Brooks Hospital in Carthage, MO – the hospital and clinics went live on Mercy’s electronic health record (EHR) technology.
“Implementing the EHR system in phases was a good idea,” explained Pam Barlet, marketing and communication specialist. “Over the weekend, the Emergency Department go-live was seamless. With that phase functioning smoothly, we were able to concentrate on the hospital phase beginning on Monday."
“There has been a slight increase in patient wait times, but our co-workers are circulating among patients to explain the reason for the delay,” Barlet added. “We have also provided our patients with additional reading materials to help the time pass as well as chocolate…lots of chocolate.”
“There have been some challenges in the past few days primarily with the volume of information required for data entry, but the support staff that came to help from other Mercy locations has been wonderful. Their experience and expertise has been tremendously helpful.”
Mercy McCune-Brooks Hospital employs 465 co-workers and has served the Carthage area since 1907.
In 2012, McCune-Brooks teamed up with Mercy to form Mercy McCune-Brooks Hospital. The partnership brings expanded services and facilities to the community, improving care for Carthage, as well as residents of Jasper, Newton, Barton, Greene and Lawrence counties.