The new Zumbehl Road facility opened in St. Charles in October. It has offices for family and internal medicine, women’s health, imaging and laboratory services. Specialists’ offices include digestive disease, surgical specialists, plastic surgery, vascular surgery, cardiology and cardiac diagnostic services.
The Zumbehl building is the prototype for several facilities Mercy is building in answer to the community’s request for better access to medical services. Based on feedback from patients and community members in advisory groups, the Mercy design team has incorporated several new design principles.
Elements such as a covered canopy area for drop off and pick up, an open waiting area for check-in, a central kiosk with access to MyMercy, wider corridors and larger exam rooms make the patient experience as easy and comfortable as possible.