Mercy has opened a new downtown Rogers clinic, located at 613 N. 2nd St., bringing care closer to home for Downtown Rogers residents.
Designed with patient convenience and care for the entire family, the 7,500 square feet clinic houses 15 Mercy co-workers and four new providers, including three family medicine doctors and one family medicine nurse practitioner. The facility will also house radiology and laboratory services.
“When a patients comes to see us, the goal is to be able to meet all of their needs right there,” Dr. Steve Goss, Mercy Clinic president stated. “If they need a lab drawn or an x-ray taken, being able to say, ‘step right into this room,’ verses drive five miles across town is a good thing, and it is the right thing to do in providing true patient care. To keep our community healthy, we must make health care as convenient as it can possibly be.”
Making a comfortable environment for patients is another element, Mercy paid close attention to. “We learned that although patients want privacy, they also want to feel they are in an open environment. This led us to use frosted glass doors between waiting areas and doctor patient areas. These small adjustments go a long way in patients being more relaxed and feeling at home,” Goss added. Patients will also notice wider hallways and little touches reflective of the organization’s unique culture and faith- based mission.
Two members of the community who have been long time Mercy supporters, Dick and Nancy Trammel, will be honored in the new Downtown Rogers clinic. Mercy is naming the lobby and community room after the couple. “We are thrilled to be able to honor Dick and Nancy Trammel in this way,” said Clark Ellison, Mercy regional vice president. “Dick has been on our hospital board during our building campaign and currently serves on both the foundation and hospital board of directors. Nancy has served on our Women with a Mission steering committee. Dick is also well known the Dickey Ray Club leader at the Charity Ball, which has raised thousands of dollars to enhance health care services at Mercy. We are honored to have Dick and Nancy's support and to call them friends."