Monty Hays spends most Saturdays in the summer doing what he loves: fishing. But like many fishermen, Hays knows it can be a game of chance. “Just a few weeks ago, I was hoping to catch a few good-sized crappie or bass, but I ended up with a hook stuck in my thumb,” he said.
Hays and his wife decided the injury was severe enough to make a quick drive to Mercy Hospital Lebanon. “We were actually heading to the emergency room because we weren’t sure if urgent care was still open that late,” he recalled. “When we saw the open sign all lit up, everything changed.”
That sign is now turned on much longer than before. Mercy Urgent Care – Lebanon has extended its hours, with doors open from noon to 8 p.m. on Saturdays and Sundays. During the week, the facility is open from 5 to 9 p.m.
“There was absolutely no waiting the night I was there,” Hays added. “I was treated within minutes and back on the road home within a half hour. Not only was it cheaper because of my co-pay, I also saved some valuable weekend time.”
When Lebanon pharmacist, Mike Buehler, came down with a sinus infection, he debated visiting urgent care during peak hours. “I’d been procrastinating going to the doctor, and finally it just got so bad that my wife said we needed to do something about it.”
Buehler was happy to see the lights still on at Mercy Urgent Care – Lebanon, located just south of the hospital. “There wasn’t a line and it wasn’t busy at all,” Buehler said. “The best part is the quick turnaround. I was feeling wonderful in a matter of hours. It was well worth it.”
“We’re hearing more and more positive reviews like that,” said phlebotomist Auvery Farrell. “The later hours are an added convenience, especially for those who work a lot during the week. We’re literally down the hall from the ER, so why not take an extra minute or two and save yourself money and get treated even quicker?”
But it’s important to know that urgent care isn’t always a substitute for the ER. The service is a good option for treatment of minor injuries and illnesses such as coughs and colds, sinus infections, sore throat, rashes, pink eye, upset stomach, rashes, insect bites and urinary tract infections when a primary care physician isn’t available.
To learn more about Mercy Urgent Care – Lebanon, located at 120 Hospital Drive, visit bit.ly/MercyLebanonUC or call 417-533-6717.