Patient Safety Focus at Mercy Earns National Acclaim

May 12, 2016

ST. LOUIS – An emphasis on patient safety has earned Mercy hospitals more national acclaim according to The Leapfrog Group, a national patient safety watchdog. The group recently released its letter grades for patient safety and only 798 hospitals in the U.S. received an ‘A’ grade, including Mercy hospitals in St. Louis, Washington and Crystal City. In addition, according to Leapfrog, Mercy Hospital St. Louis is also one of only 153 hospitals to consistently earn an “A” grade for the past three years.

“Patient safety is a top concern for all of our caregivers and everyone at Mercy,” said Kat Nelson, vice president of quality for Mercy’s eastern Missouri region. “The Leapfrog A grade is yet another acknowledgment of the work our teams put in everyday.”


“Avoidable deaths in hospitals should be the number one concern of our health care leaders. Hospitals that earn an ‘A’ from Leapfrog are leaders in saving lives, and we commend them and urge their continued vigilance,” said Leah Binder, president and CEO of The Leapfrog Group.

According to an analysis of the Leapfrog data conducted by Matt Austin and Jordan Derk of the John Hopkins University School of Medicine's Armstrong Institute for Patient Safety and Quality, patients at hospitals that received an "A" grade faced a lower risk of avoidable death than those at other hospitals. The analysis found that nearly 33,500 patients' lives could be saved annually if all hospitals performed like "A"-grade hospitals on patient safety

Leapfrog’s Hospital Safety Score uses 30 measures of publicly available hospital safety data to assign A, B, C, D and F grades to more than 2,500 U.S. hospitals twice per year. The group used data from the Agency for Healthcare Research and Quality, the American Hospital Association's annual survey, CDC, CMS, and the Leapfrog Hospital Survey. It’s calculated by top patient safety experts, peer-reviewed, fully transparent and free to the public.

For the first time, the Hospital Safety Score includes five measures of patient-reported experience with the hospital as well as two of the most common infections, C.diff and MRSA. To see the full scores for Mercy hospitals, and to access consumer-friendly tips for patients and loved ones visiting the hospital, visit or follow The Hospital Safety Score on Twitter or Facebook. Consumers can also download the free Hospital Safety Score mobile app for Apple and Android devices.


Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas. 

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