U.S. News & World Report Calls Mercy Virtual “Next Big Thing” in Telemedicine

August 19, 2016

Mercy Virtual is taking telemedicine to a “whole other level,” according to U.S. News & World Report. The national publication puts the Mercy Virtual Care Center front and center in its latest feature, Are Virtual Care Clinics the Wave of the Future?

The answer is yes. Just ask retired carpenter James Hoevelmann, 74, who suffers from chronic obstructive pulmonary disease.

“I feel safer knowing I have those people behind me,” the Mercy Virtual patient tells U.S News & World Report.

Click here to read the article – part of the annual Best Hospitals issue – which explains how Mercy is pioneering this technological approach to care on a large scale through a dedicated facility. It also features Mercy Virtual’s president, Dr. Randall Moore, and medical director, Dr. Gavin Helton.

Photos of Mercy's Virtual Care Center


Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas. 

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