Mercy Nurses Heidi Schisler and Bobbi Chick Receive DAISY Award

January 27, 2017

Congratulations Mercy Springfield DAISY Nurses Heidi Schisler and Bobbi Chick! They are being honored for their extraordinary examples of compassion or a relationship they formed with a patient that truly made a difference. And thanks to their nominators, Mercy is given an opportunity to see what their patients, families and colleagues see in them.

You may not realize that nurse Heidi Schisler, who works in the Oncology unit on 7A, has a beautiful voice. But the man who nominated her described her voice as a gift from above. In his loved one's final moments, he wrote, "Heidi sang a beautiful old gospel song ("God Be With You Till We Meet Again") as he was passing. It was something he would have really enjoyed, and it put a tear of joy in my eyes."

Thank you, Heidi, for your extra compassion and your willingness to share your voice in song. What a beautiful gift God has given you!

And congratulations also to nurse Bobbi Chick, who works in the Cardiac Telemetry unit on 4A. Bobbi is now in company with a group of truly extraordinary nurses in all 50 states and 14 other countries!

Here's what Bobbi's nominator wrote:

“I was a patient in 4111 from October 12th through the 18th. A week earlier I had a massive heart attack, I was given a very grim prognosis. I have several blockages, but also have many co-morbidities, making surgery very risky, so I chose not to attempt it. It was a very tough decision to make. Many people made me feel bad for my decision, but when Bobbi came into my room, she was like a breath of fresh air! So many professionals today get so tangled up in protocol and they forget the compassion that goes along with nursing a terminal patient. I was a nurse myself, many years ago, so I fully understand that a balance is definitely needed. Bobbi always made me feel special. She never made me feel like I was a burden or that I asked too many questions. She did the necessary things to accommodate protocol, while still caring about every single need that I had, in a loving and caring manner! When I asked questions, she always followed through. She went way beyond the extra mile to ease my concerns. This young lady is a keeper! She is an asset to your hospital, and she has the true heart of a dedicated nursing professional! I had also been a patient on another floor the week before, so I had dealt with many different nurses during my two stays at Mercy. Bobbi was a cut about the other! Trust me please, when I say that Bobbi Chick is a nurse extraordinaire! I will never forget the kindness and extra miles she went to make a dying old lady happy!"

Chief Physician Officer Dr. Robert Cavagnol (left) and Chief Operating Officer Brent Hubbard (right) celebrate Heidi Schisler's (top) and Bobbi Chick's (bottom) DAISY announcement with co-workers.

Chief Physician Officer Dr. Robert Cavagnol (left) and Chief Operating Officer Brent Hubbard (right) celebrate Heidi Schisler's (top) and Bobbi Chick's (bottom) DAISY announcement with co-workers.

The non-profit DAISY Foundation, based in Glen Ellen, Calif., started the recognition program in 1999 to recognize the remarkable contributions nurses provide each and every day to care for patients. DAISY honorees are also given a sculpture called “A Healer’s Touch,” hand-carved by artists of the Shona Tribe in Africa. Each honoree and nurses on the honoree’s unit also receive a Cinnabon.

Mercy Springfield Communities is comprised of Mercy Hospital Springfieldan 866-bed referral center; an orthopedic hospital; a rehab hospital; a children’s hospital; five regional hospitals in Lebanon, Aurora, Cassville, Mountain View, Missouri and Berryville, Arkansas; and Mercy Clinic, a physician clinic with nearly 700 doctors and locations throughout the region. It is part of Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company. Mercy serves millions annually and includes 43 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas. 

Media Contacts

Brad Haller
Aurora, Branson, Cassville, Lebanon, Mountain View, Rolla, Springfield, Berryville
Phone: 417-820-2171