Whether it’s a life-threatening emergency or a routine checkup, area patients say they get the highest quality care at Mercy.
That vote of confidence has earned Mercy Hospital Northwest Arkansas in Rogers the 2016/2017 Consumer Choice Award. It’s the third consecutive award for the Rogers hospital, and it was the only hospital in Northwest Arkansas honored this year.
“Being recognized by our patients and their families for this award is an achievement for our physicians and co-workers that further validates our commitment not only to heal our patients physically but to also treat every patient with the dignity and respect that reflects our work as a ministry,” said Eric Pianalto, president of Mercy Hospital Northwest Arkansas.
Researchers from NRC Health use the nation’s largest online consumer survey on health care to find out which local hospital patients like best. Specific questions center around overall quality, image and reputation, and quality of doctors and nurses.
National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. This year marks the 21st anniversary of the Consumer Choice Award.
“For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, trust, and loyalty in their markets,” said Brian Wynne, Market Insights general manager at NRC Health. “We are honored to congratulate this year’s winners on a job well done.”