Current Visitor Policy for Mercy Hospital Ardmore and Mercy Clinics in Ardmore

November 18, 2020

Mercy Hospital Ardmore and Mercy Clinic have adopted leading industry protocols to ensure the highest quality and safety standards that keep our patients, co-workers and visitors as safe as possible while on our campus. Although Mercy still encourages limited visitation to keep unnecessary interaction at a minimum, Mercy has revised its visitation policies, as well as campus guidelines in certain areas.

We appreciate your patience and understanding as Mercy’s response evolves and various protocols are updated. Ultimately, the goal is to maintain the safest environment possible for our patients and co-workers.

Please review the following guidelines, effective November 18, 2020:

Hospital Visitor Restrictions

  • Patients receiving inpatient care may now have one patient representative per room. Exceptions are below:
    • No visitors are allowed for patients in the ICU.
    • Patients who have tested positive for COVID-19, as well as those with pending test results, may not have visitors.
  • Minor patients will be allowed one patient representative or two guardians.
  • Inpatient visiting hours are:
    • Monday – Friday | 6 a.m. – 6 p.m.
    • Weekend | 8 a.m. – 4:00 p.m.
  • Inpatient Rehab
    • Daily | 6 a.m. – 6 p.m.
  • Patients receiving outpatient procedures or exams may be accompanied by one patient representative.
  • Emergency department patients may be accompanied by one patient representative once the patient has been assigned to a room, but the visitor may not wait in the waiting room. The visitor must stay in the patient room at all times.
  • Mercy Birthplace patients may have one visitor per room.
  • All patient representatives must be ages 16 and up.

Campus Guidelines

  • All individuals entering the Mercy Hospital Ardmore campus and Mercy Clinic locations will be screened for symptoms upon arrival. Co-workers and campus patient representatives are required to wear face masks at all times. Patient representatives are asked to bring their own masks with them, in addition to practicing proper hand hygiene.
  • After being screened, co-workers will receive a color-coded dot; patient representatives will receive a color-coded wristband. Colors will change on a daily basis.
  • The Mercy Hospital Ardmore cafeteria is open, but individuals in this area are asked to observe safe social distancing practices, standing at an appropriate distance from others. Individuals making food selections or waiting in lines are asked to wear a mask until they begin eating.
  • Elevator use is restricted to four individuals at one time.
  • Furniture has been spaced at appropriate distances throughout the campus. Individuals are asked not to congregate in groups in common areas.
  • Mercy will be continuing to maintain rigorous cleaning protocols during the COVID-19 pandemic. 

Clinic Visitor Restrictions

  • No visitors will be allowed unless necessary for provision of medical care during the visit.
  • Those serving as interpreters or acting as health care power of attorney are not considered visitors and are welcome in our clinics.
  • Young children may also accompany parents/guardians if childcare isn’t available.

Media Contact

Lindsey Kidd
Ardmore, Healdton, Ada, Tishomingo
Phone: 580-220-6785