Current Visitor Policy for Mercy Hospitals and Clinics in Oklahoma City Metro

November 23, 2020

Mercy is once again changing its visitor policy at the hospital campus in Oklahoma City and Mercy Clinic locations across the state. Oklahoma is experiencing a dramatic increase in COVID-19 cases and hospitals across the state are at maximum capacity.

As a result of these concerning trends, visitors will be limited to protect patients and co-workers.

“We know restricting visitors puts an additional burden on our patients and their loved ones during an already stressful time, but it’s the next right step to protecting our co-workers and patients from the spread of COVID-19,” said Dr. Chad Smith, chief medical officer for Mercy Hospital Oklahoma City. 

We appreciate your patience and understanding as Mercy’s response evolves and various protocols are updated. Ultimately, the goal is to maintain the safest environment possible for everyone.

Please review the following guidelines, which are effective Tuesday, Nov. 24, 2020:

No visitors will be allowed for adult patients at any building on the following Mercy campuses:

  • Mercy Hospital Oklahoma City
    • Coletta
    • McAuley
    • Meinders NeuroScience Institute
    • Plaza
    • Tower
  • Mercy Hospital Oklahoma City – South
  • Mercy Rehabilitation Hospital Oklahoma City
  • Mercy Edmond I-35

A few exceptions to the visitor policy are listed below: A few exceptions to the visitor policy are listed below:

  • Mercy Birthplace patients may have one visitor for the entirety of their stay. Visitors may not swap with another guest during a patient's stay.
  • NICU patients or any minor inpatient age 17 and under may have two patient representatives per room.
  • A visitor will be allowed at the Coletta Building with patients needing support during a consultation for a new cancer diagnosis, first treatment or difficult conversations including transitioning to palliative care, hospice or end of life care.
  • All patient representatives must be ages 16 and up.
  • Visitors will be allowed for patients needing extra caregiver support including translation for non-consent medical decision making, physical assistance and patients with an altered mental status.
  • Visitors will be allowed for patients nearing the end of life.

Mercy Hospital Oklahoma City Campus Guidelines 

  • All individuals entering the Mercy Hospital Oklahoma City and Mercy Clinic campuses will be screened for symptoms upon arrival. Co-workers and campus patient representatives are required to wear face masks at all times. Visitors are encouraged to bring their own masks with them, in addition to practicing proper hand hygiene.
  • After being screened at Mercy Hospital Oklahoma City, patient representatives will receive a color-coded wristband. Colors will change on a daily basis.
  • The Mercy Hospital Oklahoma City cafeteria is open, but individuals in this area are asked to observe safe social distancing practices, standing at an appropriate distance from others. Individuals making food selections or waiting in lines are asked to wear a mask until they begin eating.
  • Elevator use at all Mercy OKC locations is restricted to four individuals at one time.

Mercy Rehabilitation Hospital Oklahoma City

  • No visitors are allowed. Exceptions will be granted by physician approval only and will be dependent on medical need.

Mercy Clinic Visitor Restrictions

To help prevent the spread of COVID-19, all Mercy Clinic locations across the ministry are limiting visitors to one per patient. This restriction is effective immediately. Mercy is temporarily requesting visitor limits like this for the safety of our patients, our care teams and our communities. We will continue to welcome those serving as interpreters or acting as health care power of attorney for patients, as they are not "visitors." Young children may also accompany parents/guardians if child care is not available.



Media Contact

Meredith Huggins
Guthrie, Kingfisher, Oklahoma City, Ada, Ardmore, Healdton, Watonga, Tishomingo
Phone: 405-936-5766