Mercy has adopted leading industry protocols to ensure the highest quality and safety standards to keep our patients, co-workers and visitors as safe as possible while on our campus. Mercy is restricting visitors at its hospital campuses and clinics across the Oklahoma City metro area and providing guidelines for mask requirements on campus.
We appreciate your patience and understanding as Mercy’s response evolves and protocols are updated. Ultimately, the goal is to maintain the safest possible environment for our patients and co-workers.
Please review the following guidelines, which are effective Tuesday, Jan. 26:
Adult patients will be allowed one designated visitor for the entirety of their inpatient stay or outpatient visit. This policy applies to adult patients on the following Mercy campuses:
- Mercy Hospital Oklahoma City
- Meinders NeuroScience Institute
- Mercy Hospital Oklahoma City – South
- Mercy Edmond I-35
- Mercy Rehabilitation Hospital Oklahoma City
Exceptions to the visitor policy are listed below:
- Patients who have tested positive for COVID-19, as well as those with pending test results, may not have a visitor at this time.
- Patients in the ICU may not have a visitor at this time.
- Patients in the emergency department will be allowed one designated visitor once the patient is placed in a room. The visitor must wear a mask and stay in the room at all times.
- Mercy Birthplace patients may have one designated visitor for the entirety of their stay. Visitors may not swap with another guest during a patient's stay.
- NICU patients or any inpatient minor age 17 and under may have two patient representatives per room.
- All patient representatives must be age 16 and up.
- One visitor is allowed to accompany a patient in the building for outpatient surgery but may not wait in the waiting room once the patient goes back for surgery. The visitor will be called to pick up the patient once the procedure has been completed and the patient is ready to go home.
- Visitors will be allowed for patients needing extra caregiver support including translation services, physical assistance and patients with an altered mental status.
- Visitors will be allowed for all patients nearing the end of life.
Policy for patients in the Coletta Building and oncology and infusion patients at Mercy Hospital Oklahoma City - South (3rd floor):
- One visitor age 16 and older will be allowed at the Coletta Building with patients needing support during a consultation for a new cancer diagnosis, first treatment or difficult conversations including transitioning to palliative care, hospice or end of life care.
Mercy Clinic Visitor Restrictions
- To help prevent the spread of COVID-19, all Mercy Clinic locations across the ministry are limiting visitors to one per patient. Mercy is temporarily requesting visitor limits like this for the safety of our patients, our care teams and our communities. We will continue to welcome those serving as interpreters or acting as health care power of attorney for patients, as they are not "visitors." Young children may also accompany parents/guardians if child care is not available.
Mercy Rehabilitation Hospital Oklahoma City:
- Patients will be allowed one designated visitor for the entirety of their inpatient stay.