Mercy has adopted leading industry protocols to ensure the highest quality and safety standards to keep our patients, co-workers and visitors as safe as possible while on our campus. Mercy is restricting visitors at its hospital campuses and clinics across Oklahoma and providing guidelines for mask requirements on campus.
We appreciate your patience and understanding as Mercy’s response evolves and protocols are updated. Ultimately, the goal is to maintain the safest possible environment.
The following policy is effective August 2, 2021:
Admitted Patients/Swing Bed Patients:
- Hours of Visitation are 7 a.m. to 7 p.m.
- Non-COVID adult patients will be allowed one designated caregiver for the day for inpatient stay or outpatient visit. This visitor may not be exchanged with another guest during a patient’s visit.
- Caregivers must wear a mask at all times.
- Caregivers need to remain in the room with the patient and not wander throughout the facility.
- **Caregivers may be allowed to order from the cafeteria to eat in the patient room.
- COVID positive patients, as well as those pending results, will not be allowed caregiver visits at this time.
- During end-of-life situations, COVID positive and Non-COVID patients may be allowed 3 designated caregivers.
- COVID-19 positive patients or patients with pending COVID test results may not have a caregiver in the emergency room. Visitors must wait in their vehicle.
- All patients may have one caregiver escort during their care.
- Caregivers must remain in the room with the patient and wear a mask at all times.
- One caregiver will be allowed to escort the patient to their destination.
- The caregiver will be allowed to wait in the waiting room during the procedure and will be notified when completed then be reunited with the patient.
- The cafeteria is closed to visitors.
- Patient representatives/caregivers must be 16 years of age or older
- Caregivers will be allowed for patients needing extra caregiver support including translation services, physical assistance and patients with an altered mental status.
- All individuals will be screened for symptoms upon arrival. Co-workers and patient representatives/caregivers are required to wear face masks at all times. Patient representatives are encouraged to bring their own masks with them, in addition to practicing proper hand hygiene.
- We ask all individuals entering our facilities to practice safe social distancing.
- Requests for exceptions to the above policy may be approved through the department manager or administration.