Mercy has adopted leading industry protocols to ensure the highest quality and safety standards to keep our patients, co-workers and visitors as safe as possible while on our campus. Mercy is restricting visitors at its hospital campuses and clinics across the Oklahoma City metro area and providing guidelines for mask requirements on campus.
We appreciate your patience and understanding as Mercy’s response evolves and protocols are updated. Ultimately, the goal is to maintain the safest possible environment.
Please review the following guidelines, which are effective Monday, August 2:
Patients will be allowed one designated visitor during their inpatient stay or outpatient visit. This policy is effective at the following Mercy campuses:
- Mercy Hospital Oklahoma City
- Mercy Hospital Oklahoma City – South
- Mercy Edmond I-35 campus
- Mercy Rehabilitation Hospital Oklahoma City
- Mercy Rehabilitation Hospital Oklahoma City – South
- All Mercy Clinic locations in Oklahoma
Exceptions to the visitor policy are listed below:
- All patients who have tested positive for COVID-19, as well as those with pending test results, may not have a visitor.
- Three visitors will be allowed for all patients nearing the end of life.
- All visitors must be 16 or older.
- Intensive Care Unit: Patients are allowed one designated visitor from 8 a.m. – 7 p.m.
- Emergency Department: Patients in the emergency department will be allowed one designated visitor once the patient is assigned to a room. Visitors may not wait in the lobby, must wear a mask, and stay in the patient’s room at all times.
- Labor and Delivery: All laboring moms are allowed one designated visitor.
- Policy for midwives and doulas:
- Non-COVID laboring moms: Midwives and doulas will be allowed to come to the unit with a laboring mom as a care team member until mom is delivered and recovered. They are not considered a visitor. Patients cannot have both a midwife and doula in the room at the same time.
- COVID positive laboring moms: Midwives will be allowed to come to the unit with a laboring mom as a care team member until mom is delivered and recovered. They are not considered a visitor. Doulas will not be permitted for COVID positive laboring moms.
- BY SEPTEMBER 30th: Any midwife or doula wishing to come into Mercy as part of the care team must provide proof of COVID-19 vaccination per Mercy vaccination policy.
- Policy for midwives and doulas:
Policy for patients in the Coletta Building and oncology and infusion patients at Mercy Hospital Oklahoma City - South (3rd floor):
One visitor age 16 and older will be allowed to accompany patients needing support during a consultation for a new cancer diagnosis, first treatment or difficult conversations including transitioning to palliative care, hospice or end of life care.
Mercy Rehabilitation Hospital Oklahoma City and Mercy Rehabilitation Oklahoma City – South
Patients are allowed one visitor per day between the hours of 9 a.m. and 6 p.m. Visitors are required to wear a mask, stay in the patient’s room, and are not allowed in common areas, the gym, or café. Visitors are not able to purchase drink or food from the café.
Mercy Clinic Visitor Restrictions
All Mercy Clinic locations across the state of Oklahoma are limiting visitors to one per patient. We will continue to welcome those serving as interpreters or acting as health care power of attorney for patients, as they are not "visitors." Young children may also accompany parents/guardians if child care is not available.