Current Visitor Policy for Mercy Hospital Ada

November 1, 2021

Mercy has adopted leading industry protocols to ensure the highest quality and safety standards to keep our patients, co-workers and visitors as safe as possible while on our campus. Mercy is currently restricting visitors at its hospital campuses and clinics across Oklahoma and providing guidelines for mask requirements on campus.

We appreciate your patience and understanding as Mercy’s response evolves and protocols are updated.

Please review the following guidelines, which are effective Monday, November 1, 2021.

Adult patients admitted to the hospital have the right to designate a spouse, family member or caregiver to be physically present with the patient while they are receiving inpatient care. Minor patients admitted to a hospital have the right to have a parent, guardian or person standing in loco parentis be present while the patient is receiving inpatient care.

Exceptions to the visitor policy are listed below:

  • Visitors will not be allowed if the presence of visitor is medically or therapeutically contraindicated.
  • Visitors will not be allowed if the presence of a visitor would interfere with the care of or rights of any patient.
  • Visitors will not be allowed if they are engaging in disruptive, threatening or violent behavior toward any staff member, patient or other visitor.
  • Visitors will not be allowed if they are noncompliant with hospital policy.
  • Visitors will not be allowed if they refuse or decline to wear personal protective equipment provided by the hospital or if they fail to comply with reasonable safety protocols and rules of conduct.
  • Visitors are not allowed into typically restricted areas including, but not limited to, the operating room, isolation rooms, isolation units, behavioral health settings or during times when hospital staff are administering emergency care in critical situations. Visitors are not allowed beyond the rooms, units or wards where the patient they are visiting is receiving care or beyond general common areas in the hospital.

Campus Specific Guidelines:

  • All patients visiting Mercy Hospital Ada may have one visitor at a time. The hospital main entrance is open during the hours of 6 a.m. – 6 p.m. Between the hours of 6:00 p.m. – 6:00 a.m. visitors may enter and exit through the emergency department.
  • It is recommended that visitors be at least 16-years of age.
  • Visitors are required to wear a mask.

Exceptions to the visitor policy are listed below:

  • All patients who have tested positive for COVID-19, as well as those with pending test results, may not have a visitor until released from isolation.
  • Emergency Department: Patients in the emergency department will be allowed one visitor during triage and once the patient is assigned to a room. Visitors may not wait in the lobby, must wear a mask, and must stay in the patient’s room. Visitors may wait in the hall for short periods of time at the request of nursing staff. Visitors may exit and return to the facility at the discretion of the nursing staff.
  • Certain exceptions may be made with the approval of the administrator on call during some beginning of life and end of life situations.

Media Contact

Meredith Huggins
Guthrie, Kingfisher, Oklahoma City, Ada, Ardmore, Healdton, Watonga, Tishomingo
Phone: 405-936-5766