Mercy has adopted leading industry protocols to ensure the highest quality and safety standards to keep our patients, co-workers and visitors as safe as possible while on our campus. Mercy is currently restricting visitors at its hospital campuses and clinics across Oklahoma and providing guidelines for mask requirements on campus.
We appreciate your patience and understanding as Mercy’s response evolves and protocols are updated.
Please review the following guidelines, which are effective Monday, November 1, 2021.
Adult patients admitted to the hospital have the right to designate a spouse, family member or caregiver to be physically present with the patient while they are receiving inpatient care. Minor patients admitted to a hospital have the right to have a parent, guardian or person standing in loco parentis be present while the patient is receiving inpatient care.
Exceptions to the visitor policy are listed below:
- Visitors will not be allowed if the presence of visitor is medically or therapeutically contraindicated.
- Visitors will not be allowed if the presence of a visitor would interfere with the care of or rights of any patient.
- Visitors will not be allowed if they are engaging in disruptive, threatening or violent behavior toward any staff member, patient or other visitor.
- Visitors will not be allowed if they are noncompliant with hospital policy.
- Visitors will not be allowed if they refuse or decline to wear personal protective equipment provided by the hospital or if they fail to comply with reasonable safety protocols and rules of conduct.
- Visitors are not allowed into typically restricted areas including, but not limited to, the operating room, isolation rooms, isolation units, behavioral health settings or during times when hospital staff are administering emergency care in critical situations. Visitors are not allowed beyond the rooms, units or wards where the patient they are visiting is receiving care or beyond general common areas in the hospital.
Hospital Visitor Restrictions
- Visitation hours: 6 a.m. to 10 p.m. except as permitted by the No Patient Left Alone Act.
- Patients receiving inpatient care may have one designated patient representative per room.
- Patients receiving outpatient procedures may be accompanied by one patient representative.
- Emergency department patients may be accompanied by one patient representative.
- Patients who have tested positive for COVID-19, as well as those with pending test results, may not have a patient representative.
- All patient representatives must be ages 16 and up.
- Three visitors will be allowed for all patients nearing the end of life.
- We will continue to welcome anyone serving as interpreters or acting as health care power of attorney for patients, as they are not considered visitors.
- All individuals entering the Mercy Hospital Healdton will be screened for symptoms upon arrival. Co-workers and patient representatives are required to wear face masks at all times. Patient representatives are encouraged to bring their own masks with them, in addition to practicing proper hand hygiene.
Clinic Visitor Restrictions
- One visitor per clinic patient.
- Those serving as interpreters or acting as health care power of attorney are not considered visitors and are welcome in our clinics.
- Young children may also accompany parents/guardians if childcare isn’t available.