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Financial Assistance

Following information is only for service provided in Joplin, MO, Carthage MO or Columbus, KS (Maude Norton).

Looking for More Information?

Call our Customer Service team Monday-Friday, 7:30 a.m. - 8 p.m. CT at 855-420-7900

You can also view our answers to frequently asked Billing, Payment & Insurance questions.

As part of our healing ministry, Mercy is committed to providing quality health care services to all our patients regardless of their financial situation.  Mercy grants hospital and clinic financial assistance to patients for medically necessary care based on need, as determined by the Federal Poverty Guidelines. Eligibility considers household income, assets and family size. If you apply and are eligible, you'll pay no more than the amount generally billed to insured individuals.

  • Helps reduce balance for more manageable payments
  • One application for both hospital and clinic balances
  • Remaining balances after a Financial Assistance Discount can be setup on a payment plan by calling Customer Service at 855-420-7900 Monday through Friday, 7:30 a.m. - 8 p.m. Central

 

Looking for More Information?

Call our Customer Service team Monday-Friday, 7:30 a.m. - 8 p.m. CT at 855-420-7900

You can also view our answers to frequently asked Billing, Payment & Insurance questions.

Mercy Financial Assistance Guidelines

Based on 2021 Federal Poverty Income Guidelines

Family Size

1 2 3 4 5 6 7 8 9 10
Level
% of Poverty Level Range Range Range Range Range Range Range Range Range Range
I
0 - 100% $0 - $12,880 $0 - $17,420 $0- $21,960 $0 - $26,500 $0 - $31,040 $0 - $35,580 $0 - $40,120 $0 - $44,660 $0 - $49,200 $0 - $53,740
II 101% - 200% $12,881 - $25,760 $17,421 - $34,840 $21,961 - $43,920 $26,501 - $53,000 $31,041 - $62,080 $35,581 - $71,160 $40,121 - $80,240 $44,661 - $89,320 $49,201 - $98,400 $53,741 - $107,480
III 201% - 250%
$25,761 - $32,200 $34,841 - $43,550 $43,921 - $54,900 $53,001 - $66,250 $62,281 - $77,600 $71,161- $88,950 $80,241 - $100,300 $89,321 - $111,650 $98,401 - $123,000 $107,481 - $134,350

Financial Assistance Applications and Resources

Hospital & Health Services Financial Assistance

Professional Services Financial Assistance

NHSC Services Financial Assistance

  • Compete the National Health Service Aid Application: English or en Espanol
  • To view a list of NHSC clinics, see NHSC Services policy below. If you’ve had services at an NHSC clinic AND other Mercy locations, fill out the Southwest Missouri Community Hospital and Clinic Financial Assistance application instead.

Mercy Payment Plan

After any appropriate discounts have been applied, arrangements may be made for an interest-free monthly payment plan following the guidelines below:

Balance Range # Months to Pay Payment Amount
$49 and less IN FULL IN FULL
$50-$300 3 months $50-$100
$301-$450 5 months $60-$90
$451-$600 6 months $75-$100
$601-$900 7 months $85-$128
$901-$1,500 8 months $112-$187
$1,501-$3,000 12 months $125-$250
$3,000-$6,000 15 months $200-$400
$6,001-$9,999 18 months $333 and up
Over $10,000 24 months $416 and up

Add balances to a Mercy payment plan by logging into your MyMercy account or by contacting Customer Service at 855-420-7900 Monday through Friday, 7:30 a.m. - 8 p.m. Central.