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Envera

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Q: Who qualifies for this program?

Any patient with a diagnosis of breast cancer from a facility outside of Mercy.

Q: What is this?

This service is offered to patients who have been diagnosed with breast cancer outside of Mercy and would like a second opinion on their diagnosis and treatment for medical oncology, radiation oncology, surgery or any combination of these. This program will provide you a personalized, comprehensive treatment plan to best treat your breast cancer.

Q: When is this offered?

The program is offered by appointment only and will depend on which physicians you’ll need to see. Your personal breast nurse navigator will reach out to you to discuss the details on your case and help determine which physician(s) you’ll need to see. The navigator will also handle the scheduling of any appointments.

Q: Where is this offered?

This program is offer at Mercy’s Clayton/Clarkson building located at 15945 Clayton Rd Suite 120, Ballwin, MO 63011.

Q: How will my appointments be scheduled?

All your appointments will be scheduled on the same day and you will leave with all the details of your treatment plan to move forward. These appointments will be scheduled by your breast nurse navigator based on the conversation you have regarding the details of your diagnosis.

Q: How long will the 2nd opinion appointment take?

You should plan on being at Mercy for anywhere between two and four hours depending on the number of physicians you will need to see.

Q: How do I get involved?

You can either call the 2nd opinion program contact number or complete the online intake. Once this is done you will be contacted by your personal breast nurse navigator who will take everything from there. Your navigator will call you to discuss the details of your case and make determinations on which physicians you’ll need to see during your appointment.

Q: What cost will be associated with the 2nd opinion breast program?

Your personal breast navigator will be complimentary to you (no charge) and you will only be responsible for any insurance co-pays and deductibles associated with your physician appointments.

Q: Do I need to bring any test results or medical records with me to my 2nd opinion appointment?

Your personal breast nurse navigator will work with you on the results and documentation you’ll need to gather for your appointments and provide you with the necessary consents to get this completed.

Q: I’m on the fence about this. Why should I get a second opinion?

Data shows that of patients who seek a 2nd opinion, 37% have a change in their treatment plan, and the actual diagnosis for these patients changes about 15% of the time. You owe it to yourself to take the time to be educated on your options for care. Medical treatments are ever changing, and new treatments and other investigational options occur frequently. You should be asking lots of questions to better understand your diagnosis, treatment options and prognosis. By seeking a second opinion, it doesn’t mean you don’t trust your original doctor; think of it as confirming what you’ve been told, and if this doesn’t confirm your first opinion, it’s better to have the information now before you start life-altering care.

Q: Will my doctor be offended if I get a second opinion?

Today in medicine, your physician expects that you will seek a second or third opinion.

Q: Where can I find more information about your 2nd opinion program?

mercy.net/services/oncology-therapy-services/2ndopinion

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