Missouri Residents and Blue Cross Blue Shield patients getting care in Missouri: Click here for why Mercy issues notice to Anthem Blue Cross Blue Shield.

Immediate Options for Care

Primary Care, Urgent Care or Emergency Room?

At Mercy, we offer many options for immediate care. Learn where to go when.

Mercy primary care provides you with preventive care and helps manage chronic conditions. Choose primary care for: 

  • Annual checkups/exams
  • Lingering pain or fatigue
  • Depression or anxiety
  • Immunizations and vaccinations
  • Physicals (work, school, athletic)
  • General health management (diabetes/arthritis/chronic pain)

Did you know you can schedule an appointment with a primary care provider online? Many of our primary care providers also offer video visits.

Mercy Urgent Care offers prompt care when it’s not a life-threatening emergency. With Mercy Urgent Care, you can walk in without an appointment and see a health professional for treatment of:

  • Coughs, colds and flu
  • Sore Throats
  • Ear problems
  • Minor burns
  • Possible broken bones
  • Allergic reactions
  • Minor injuries (cuts, wounds, burns, falls)
  • Stomach pain, nausea, diarrhea
  • Rashes, aches and pains
  • Sprains and strains
  • Urinary discomfort

Did you know Mercy-GoHealth Urgent Care offers video visits and a way to save your spot online?

For serious or life-threatening problems, don’t wait! Go to the Emergency Department or call 911. Emergency symptoms and reasons to go to the ER include:

  • Chest pain or rapid heartbeat (over 120 beats/minute)
  • Severe abdominal pain
  • Difficulty breathing and/or shortness of breath
  • Sudden dizziness, weakness, loss of coordination or balance
  • Sudden loss or change of vision
  • Numbness in the face, arm or leg
  • Sudden, severe headache
  • Deep cuts or bleeding that won’t stop
  • Coughing up and/or vomiting blood
  • Severe burns
  • Seizures
  • Signs of shock: chills, blue lips and/or fingernails, severe pain, dizziness, rapid breathing
  • Head injury resulting in vomiting, blurred vision, severe headache, loss of motor skills, bleeding from the nose and/or ears
  • Poisoning or drug overdose
  • Sudden intense pain
  • Broken bones
  • Choking, drowning, suffocation