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Why Employers and Brokers Choose Mercy

We believe better health care is possible. Mercy is committed to solving for real needs and transforming care in the communities we serve.

Our agility in adapting to the changing nature of the health care landscape makes Mercy the best option for employers and customers of brokers.

Mercy Leads in Value-based, Accountable Care Delivery

For decades, Mercy has pioneered the path to lower cost, higher quality health care, achieving these notable milestones:

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CMS PGP Demonstration

In 2011, Mercy (then St. John’s) was one of 10 health systems nationally selected for evaluation on cost efficiency and quality impacts by incentivizing physician pay for performance.

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Centers of Excellence

Mercy began offering world-class programs of distinction in Cancer Care, Heart Health, GI & Bariatrics, Orthopedics & Joint Care, Neurosciences & Stroke Care, and Women’s & Children’s Health.

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Direct to Employer Models

Mercy launched several customized models to meet employer needs, keeping workforces healthier, reducing lost time and minimizing employer costs.

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Population-Based Health Management

Mercy began using data and AI to identify, predict and diagnose diseases for earlier intervention. Population-focused investments drive better outcomes for seniors and complex care patients.

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Mercy ACO

Mercy was one of the first Accountable Care Organizations in the U.S., and now ranks number one among the 15 largest ACOs for both quality performance and patient savings.

Highest Quality, Lowest Cost

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What Employers and Brokers Should Look for in a Value-based System

Traditional fee-for-service health care is no longer enough. The ultimate metric for all stakeholders is better patient outcomes.

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Clinical Model

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Operating Model

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Payment Model

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Ecosystem Perpetuity

How Mercy Scales More Quickly than Other Organizations

These cornerstones give Mercy the ability to scale quickly as needed by our partners, our communities and the changing health care environment:

  • Data Infrastructure 
  • Single Instance EMR 
  • Advanced Analytics 
  • Tech-enabled Management
  • Strategic Partnerships 
  • Network Integration
  • Aligned Comp Model
  • Value-based Contracting

How Mercy Drives Prevention, Closes Care Gaps and Fosters Lifelong Relationships 

Mercy’s full continuum of care capabilities are supported by a high-performing care model, platform operating model, data and technology systems and core partnerships — all allowing us to deliver better patient health from birth to end of life.

Ways You, as Employers, Can Engage with Mercy

Contract directly with Mercy

Mercy’s dedicated team is prepared to work directly with your HR leadership and broker(s) to facilitate a seamless contracting process. This ensures access to Mercy’s comprehensive high quality and lowest total cost health care services to your employees with no additional cost to your organization. Mercy provides flexibility in benefit plan design, plan administration, and vendor integration.  

Choose a healthcare insurance carrier where Mercy is in network

Many healthcare insurance carriers offer competitive bids through brokers, providing potential cost savings while maintaining high standards of care. By having Mercy in network, you provide access to the care your employees rely on. 

How Mercy Leverages Data, Technology & Analytics to Create Healthier Communities

Mercy innovation, AI and partnerships unlock:

  • Data-driven medical management to improve care delivery and health outcomes
  • Earlier risk detection and intervention with equitable precision medicine
  • Accelerated efficiency in operations, utilization and capacity management
  • Personalized, Predictive & Proactive Care at Speed and Scale
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Mercy Network Today

  • Headquartered in St. Louis with a multi-state footprint, Mercy is one of the 20 largest health systems in the U.S.
  • Outreach ministries in Arkansas, Louisiana, Mississippi and Texas.
  • Mercy's IT division and Mercy Virtual commercially serve patients from coast to coast.
1827

founded

50

hospitals

52,000

co-workers

2.9 million

annual lives touched

4,500

integrated providers

1,000+

clinic practices & outpatient facilities

12.2 million

encounters

$9.2 billion

revenue

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Hospital
Outpatient Surgery Center
Clinic
Urgent Care/Convenient Care
Virtual Care Center
Outreach Ministry
 

Missouri Locations, Caregivers and Lives Served

Locations

16

acute care & critical access hospitals

10

specialty care hospitals

14

outpatient surgery centers

214

clinics practices including

44

urgent care & walk-in clinics

Caregivers

38,000

co-workers including

3,808

physicians & advanced practitioners

Lives Served (FY23)

15,577

births

112,829

surgeries

138,143

inpatient discharges

7.43 million

outpatient/office visits

418,204

ED visits

$4.77 billion

net patient service revenue

$109.1 million

in traditional charity care, unreimbursed Medicaid and community benefit

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Hospital
Outpatient Surgery Center
Clinic
Urgent Care/Convenient Care
Virtual Care Center
Outreach Ministry
 

Services & Resources

Collaboration

Clinical guidance, quarterly strategy meetings, real-time data insights, detailed reporting and educational employee events.
 

Enhanced Access

Dedicated staff to assist employees in finding and connecting with the right providers, supported by online interactive tools.
 

Support Services

Including Mercy’s EAP and 24/7 behavioral health crisis line; occupational medicine; workers’ comp solutions; and on-site clinical services for vaccines, wellness screenings and mobile imaging.

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