Mercy Hospital Oklahoma City Named a Top U.S. Hospital by IBM Watson Health

April 27, 2021

For the fourth consecutive year, Mercy Hospital Oklahoma City has been named to the Fortune/IBM Watson Health 100 Top Hospitals list. Published today in Fortune, the honor designates Mercy among the top hospitals based on a balanced scorecard of publicly available clinical, operational and patient satisfaction metrics and data.

IBM Watson Health has identified the top hospitals from a rigorous evaluation of 2,675 short-term, acute care, non-federal hospitals in the U.S. The annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience and financial health. IBM Watson Health established the list to help identify best practices that may help other health care organizations achieve consistent, balanced and sustainable high performance.

“Awards and recognitions aren’t why our co-workers do what they do every day to care for our patients,” said Jim Gebhart, community president of Mercy Hospital Oklahoma City. “For most at Mercy, health care is a calling, but it’s both rewarding and humbling to be recognized for the fourth consecutive year for our excellence in care and best practices that ensure the best outcomes for our patients.”

Mercy Hospital Oklahoma City is a 379-bed, faith-based nonprofit hospital offering a 24-hour emergency department, oncology services at the Coletta Building, neurology services featuring an advanced comprehensive stroke center, women and children’s services, Level II neonatal intensive care unit, inpatient and outpatient general and orthopedic surgery, and more.


This year’s ranking of top hospitals introduces a measure of hospitals’ contributions to community health developed by a team of experts at Johns Hopkins Center for Health Equity and the Bloomberg American Health Initiative at the Johns Hopkins Bloomberg School of Public Health. For the ranking, hospitals were surveyed across three components:

  • Assessing hospital contributions to community health as a provider of critical services for community health and preventive care.
  • Identifying ways that hospitals contribute to community health as a community partner teaming up with local organizations to implement critical programs.
  • Focusing on ways that hospitals promote community health through their practices as anchor institutions supporting local economic and social progress.

Hospitals received credit for meeting a certain number of best practice standards in each component as part of the survey scoring and the new measure led to a change in ranking for more than one-third of the 100 hospitals. 

According to IBM Watson Health, as compared to similar hospitals, the hospitals on the Fortune/IBM Watson Health 100 Top Hospitals list had better results on key clinical and operational performance indicators. These include survival rates, patient complications, health care associated infections, 30-day mortality and 30-day hospital-wide readmission rates, length of stay, throughput in emergency departments, inpatient expenses, profitability and ratings from patients.

“We are proud of all of the hospitals, health systems and their dedicated clinicians and staff included among the Fortune/IBM Watson Health 100 Top Hospitals,” said Irene Dankwa-Mullan, M.D., chief health equity officer and deputy chief health officer at IBM Watson Health. “From small community hospitals to major teaching hospitals, organizations on this list demonstrate a relentless commitment to high value, patient-centered care and innovation. They also recognize the importance of contributing to the health of their communities and we applaud them for their programs that help provide equitable quality care and address health disparities.”

For more information, visit 100tophospitals.com.