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Disabling Pop-Up Blockers

Patients & Visitors

Patient & Visitor Resources

Disabling Pop-Up Blockers on Desktops

Chrome (Desktop):

  1. Open Chrome 
  2. In the upper right-hand corner, click the three vertical dots, then select 'Settings'
  3. At the bottom of the menu, click 'Advanced'
  4. Scroll down to 'Privacy and Security,' and select 'Site Settings'
  5. Select 'Pop-Ups and Redirects'
  6. At the top of the menu, toggle the setting to 'Allowed' to disable the pop-up blocker
  7.  

Firefox (Desktop):

  1. Open Firefox 
  2. Click the Menu button, then select 'Options'
  3. Select 'Privacy & Security
  4. Under Permissions, uncheck 'Block pop-up Windows' to disable the pop-up blocker

Chrome for iOS:

  1. On your iOS device, open the Chrome app
  2. Tap More > Settings
  3. Tap 'Content Settings', then tap 'Block Pop-Ups'
  4. Turn 'Block Pop-Ups' off to allow pop-ups

Safari (Mac):

  1. Go to Safari > Preferences, then select 'Websites'
  2. Select 'Pop-up Windows'
  3. Use the 'When Visiting Other Websites' drop-down menu and select 'Allow' to disable the pop-up blocker

Disabling Pop-Up Blockers on iPhones/iOS

Chrome for iOS:

  1. On your iOS device, open the Chrome app
  2. Tap More > Settings
  3. Tap 'Content Settings', then tap 'Block Pop-Ups'
  4. Turn 'Block Pop-Ups' off to allow pop-ups

Safari for iOS:

  1. On your iOS device, open the 'Settings' menu
  2. Select 'Safari'
  3. Slide 'Block Pop-Ups' to off to disable pop-up blocking

Disabling Pop-Up Blockers on Androids

There is currently no way to access the pop-up blocker settings in Firefox for Android. We recommend following these steps from Mozilla to adjust your pop-up blocker settings.

Chrome:

  1. On your Android device, open the Chrome app
  2. Tap More > Settings
  3. Tap 'Site s
  4. Settings', then 'Pop-Ups and Redirects'
  5. Turn 'Pop-Ups and Redirects' on to allow pop-ups
  6.  

Samsung Internet:

  1. On your Android device, open the Samsung Internet app
  2. Tap the Menu icon
  3. Select 'Settings'
  4. Under 'Advanced', tap 'Sites and Downloads'
  5. Slide 'Block Pop-Ups' to off to disable pop-up blocking