Our Care Now Navigator makes it easy to set up a video visit 24/7. Share your symptoms online and connect with a Mercy provider in minutes. Simply log in with your MyMercy account or create an account to get started.
Available to patients 18+.
How it Works
Start by logging in with your MyMercy account or easily create a new account
Choose your primary symptom and answer a few quick questions
Start your video visit and get a personalized care plan and prescription, if needed
1. Log in
Start by logging in with your MyMercy account or easily create a new account
2. Share Your Symptoms
Choose your primary symptom and answer a few quick questions
3. See a Provider in Minutes
Start your video visit and get a personalized care plan and prescription if needed
Eligible Symptoms
- Animal or human bite
- Back strain/pain
- Breast pain or infection
- Cold, flu, COVID-19, sinus problems or sore throat
- Cold sore or mouth sores
- Ear pain or pressure
- Erectile dysfunction
- Gout
- Headache or migraine
- Heartburn
- Joint injury, sprain or strain
- Lice, bed bugs or pinworms
- Nail fungus, infection or pain
- Neck strain/pain
- Pink eye, eye redness or infection
- Pre-travel advice
- Rash, skin infection, minor burn or wound
- Ringworm, athlete’s foot or jock itch
- Seasonal allergies
- Sexually transmitted infection (STI) screening, exposure or symptoms
- Smoking cessation
- Tick bite, insect bite or sting
- Toothache
- Urinary tract infection (UTI)
- Vaginal discharge, itching, redness or burning
- Vomiting, diarrhea or constipation
Get Answers Anytime
Avoid the self-diagnosis doom scroll. Get answers from a real provider anytime with our Care Now Navigator.
When you have a sudden illness or injury, you can see us from the comfort of your couch. Patients 18+ can set up a video visit day or night and speak with a Mercy provider in minutes, for the same cost as a primary care visit. If you need meds, we’ll send the prescription to your nearest pharmacy.
Additional Scheduling Options
| First Available Scheduling | We can't wait to see you. Our primary care providers have timely appointments available. |
|---|---|
| Find an Urgent Care | When it’s not a life-threatening emergency, but you need prompt care, we have you covered — without the wait and higher cost of an emergency room visit. |
