Mercy Quick Facts

Mercy Heritage

  • Sisters of Mercy Founder Catherine McAuley opens the first House of Mercy in 1827 in Dublin, Ireland
  • During the Crimean War, in the mid 1800s, Sisters of Mercy work alongside Florence Nightingale
  • First Mercy hospital in the world opens in Pittsburgh, Pa., in 1857
  • By the late 1800s, the Sisters of Mercy found more schools than any other religious order in the English-speaking world
  • Central Bank of Ireland honors Founder Catherine McAuley for her impact on Irish culture by putting her picture on a £5 note
  • Sisters of Mercy are currently seeking sainthood through the Roman Catholic Church for Founder Catherine McAuley
  • Sisters of Mercy Health System, which was formed in 1986, transitions in 2011 to one name - Mercy - across four states

Just the Facts:

Technology:

  • Mercy Virtual Care Center is the world's first - dedicated entirely to care outside its own walls, monitoring patients 24/7/365 using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach
  • Among the first organizations in the U.S. to have a comprehensive, integrated electronic health record that provides real-time, paperless access to patient information 
  • MyMercy, a free service, allows patients to connect online with their doctors, plus see medical information, view test results, renew prescriptions, schedule appointments and e-visits using a personal computer, tablet or smartphone
  • Health Information and Management Systems Society, a global leader in health care technology, designated Mercy a stage six of a seven-stage process, joining the ranks of health care leaders such as Johns Hopkins and Mayo Clinic 
  • $60 million data center provides fail-safe protection and power. When an EF5 tornado struck Mercy’s Joplin facility in 2011, patient records electronically backed up at offsite data center were immediately available 
  • Mercy SafeWatch, the largest single hub electronic ICU in the nation, provides 24-hour vigilance to critically ill patients. Alongside on-site medical teams, high-definition cameras and sophisticated technology allow specialized ICU physicians and nurses in a central command center to expand each patient’s care team 

     

Achievements:

  • Named one of the top five large U.S. health systems in 2016 by Truven, an IBM company, with the only independent study of its kind to combine rigorous analysis of patient care for more than 300 health systems and nearly 3,000 hospitals
  • Named a top American employer by Forbes magazine, ranking 108 among 500 employers in the U.S. and spanning 25 industries
  • Named 2015 "Most Wired" health care organization by the American Hospital Association - the twelfth time since 1999 - and among only a dozen health systems in 2015 to be designated as advanced by improving chronic disease management services for patients at home and also improving care based on medical literature
  • Named one of the world's top health care supply chain operations
  • Named an "Elite 100" finalist by InformationWeek for Mercy's information technology, alongside top business technology innovators such as Coca-Cola, FedEx and Boeing
  • Named "Project of the Year" by construction insiders for Mercy's storm-hardened hospital in Joplin, Missouri, that has set the standard in tornado readiness

By the Numbers
(Fiscal Year 2015):

  • Acute Care Hospitals: 34 (29 owned, 5 managed)
  • Specialty Hospitals: 11 (includes heart, children's, rehab and orthopedic facilities)
  • Physician Practices and Outpatient Facilities: over 700
  • Service Area: Arkansas, Kansas, Missouri, Oklahoma
  • Outreach Ministries: Louisiana, Mississippi, Texas
  • Seventh largest Catholic health care system in the U.S. 
  • Co-workers: 40,000
  • Acute Licensed Beds: 4,028
  • Mercy Clinic Physicians: over 2,000
  • Acute Inpatient Discharges: 151,241
  • Surgeries (Inpatient and Outpatient): 164,762
  • Emergency Visits: 667,340
  • Births: 23,544
  • Outpatient Visits: 2,996,395
  • Operating Revenue: $5 billion
  • Assets: $6.3 billion
  • Traditional Charity Care: $112.7 million
  • Unreimbursed Medicaid: $139.5 million
  • Other Community Benefits: $41 million

 

Top News

Data innovation shrinks costs, keeps patients healthier
It's the second time in three years Mercy and its supply chain organization have earned a top award.
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