Winners of the 2020 DASH Award were honored recently for their amazing contributions during a difficult year. The DASH Award recognizes Mercy co-workers who provide exceptional service to patients, families and fellow co-workers. Each year, two winners are selected, however this year, with so many outstanding nominations, three winners were selected. Thomas Rose, a medical assistant at the Mercy Orthopedic Clinic, was nominated because of his work during the pandemic. He was temporarily reassigned to help at the downtown Springfield COVID unit, and later helped with pre-operative COVID testing. Although he has worked every weekend since May, he has come to work each day with a smile, making sure the work is done flawlessly.
Karen Shackelton, a lab support technician at Smith Glynn Callaway, has been serving at Mercy for more than 30 years. She’s often behind the scenes making sure everything runs perfectly and patients can easily access the services they need. She comes in early every day and always goes out of her way to help others. She is an amazing example of the Mercy spirit.
Ashley Evans, a clinical pharmacy specialist at Smith Glynn Callaway, has worked tirelessly to build the ambulatory care pharmacy team by initiating chronic disease state management services that benefit both patients and providers. Much of Ashley’s day-to-day work at Mercy is "her job,” but it is the extra and intangible work that Ashley does between her clinical tasks that embodies the DASH Award. Fellow co-workers call her a true blessing to Mercy.
Each winner received a check for $1,000 and were honored at an award presentation.