The Daffodil Award at Mercy Hospital South honors and celebrate co-workers who provide outstanding, compassionate care in support of the nursing team. Mercy South nursing leaders choose an award winner from nominations submitted by patients, visitors and co-workers.
Congratulations to Kyle Lough, paramedic, who earned the Daffodil Award for the outstanding care he provides in the emergency department.
A co-worker nominated Lough by writing: "Being at the greeter desk can be very stressful and overwhelming most days. I look forward to knowing Kyle will be there because he is so helpful! He goes with the flow and handles the stress and pressure better than most. He always has a great attitude and is always willing to help. He treats everyone with dignity and respect. Kyle is a very important player to our team, and all too often, he does not get the recognition and appreciation he truly deserves! Kyle, I respect and appreciate your hard work so much!”
Janette Mitchell, nurse extern, earned the Daffodil Award for the outstanding care she provides in the neurology unit (8 West) and oncology unit (8 East) at Mercy Hospital South.
A co-worker nominated Mitchell by writing: "I was floated to 8 West and I was in a room struggling to clean a patient. Janette was walking by, saw my need and came straight in to help. She was so kind, very helpful, and through the day, she answered my questions. She made me feel welcome. I look forward to working with her again."
Tiera Dunning, behavioral health tech, earned the Daffodil Award for the outstanding care she provides in the acute adult unit at Hyland Behavioral Health at Mercy Hospital South.
A patient nominated Dunning by writing: “Tiera has an amazing, sweet, kind-hearted spirit. She always displays a positive attitude and dignified spirit. She is always doing her job and helping others with whatever it may be. I’ve never seen her without a smile on her face!”
Carroll Ridolfi, patient care associate, earned the Daffodil Award for the outstanding care she provides on 4 South (cardiac telemetry) at Mercy Hospital South.
A patient’s daughter nominated Ridolfi by writing: “While everyone here was fantastic, Carroll, my mom’s patient care associate, was amazing! She had such patience when my mom was confused and agitated. She stayed with her to talk and play tic-tac-toe and help her to calm down. She checked on her frequently and stayed with her for a long time when visiting hours ended and my mom was upset. In my eyes, she went above and beyond standard level of care. She knows how to handle confused patients with grace.”
Jesse Hoxworth, patient care associate, earned the Daffodil Award for the outstanding care he provides on 4 South (cardiac telemetry) at Mercy Hospital South.
A patient’s relative nominated Hoxworth by writing: “Jesse was always happy and smiling when he came in the room. He would talk to my mother-in-law and make her feel happy. His attitude is contagious. He was very attentive to her needs and never failed to ask if we needed anything else. He went above and beyond and really made you feel like he loves what he does. He should be commended!”
Alison De Lange, patient care technician, earned the Daffodil Award for the care she provides in the emergency department at Mercy Hospital South.
A co-worker nominated De Lange by writing: “Alison was sitting with a patient with special needs who was very active and needed extra care. Alison worked with the patient and was very patient, polite and understanding with him. She did everything she possibly could to make him comfortable and cared for. Being in registration, I can observe a lot and she is one of the most patient and hard-working techs I have seen.”
Christine Sudduth, behavioral health tech, earned the Daffodil Award for the outstanding care she provides at Hyland Behavioral Health Center at Mercy Hospital South.
A co-worker nominated Sudduth by writing: “Christine performs amazing work every day! She is dedicated to seeing everything through and finds a way to get the job done well. Christine provides excellent care, service and dignity to all, implements safety procedures in accordance with Mercy policy, and communicates effectively with oncoming staff. We are truly thankful for her passion and commitment to safety and quality for our patients and staff.”
Rachel Woodley, OB Technician in the Mother/Baby unit, earned the latest Daffodil Award for the outstanding, compassionate care she provides.
A patient nominated Woodley by writing: “Rachel came into my room at a point when my pain was not controlled and led to a lot of emotions. Not knowing much about the situation, she listened and helped come up with a plan that worked for me. Her extra level care and compassion is what I needed. Being able to help manage and identify emotional needs is critical and is why Rachel deserves my nomination.”