The DAISY Award is an international program to honor and celebrate nurses who provide extraordinary, compassionate and skillful care every day. The DAISY Foundation established the award in memory of Patrick Barnes who died at age 33 from complications of an auto-immune disease. The care he and his family received from nurses while he was ill inspired the award.
Congratulations to Noah McDermott, RN, for earning the DAISY Award for the extraordinary, compassionate nursing care he provides. McDermott was nominated for his care with the medical stepdown unit on 6 East, but he now works with the cardiac medical intensive care unit (CMICU).
A patient nominated McDermott by calling him “Doogie Howser,” writing: “This kid is a natural (I call him a kid, I’m 65). He truly amazed me with his knowledge, compassion and caring. He could answer any question I threw at him without hesitation. And I think there was one he was 100% sure of, but he researched it on his lunch break and came in and had my answer. If I employed him, I would do whatever it took to keep him.”
Congratulations to Jamie Lay, RN, for earning the DAISY Award for the extraordinary, compassionate nursing care she provides with the surgical intensive care unit (SICU).
A patient’s family member nominated Lay by writing: “My first encounter with nurse Jamie was immediately after intubation. Our family was devastated and in shock. Jamie was so kind and patient. Her knowledge and love for people will always stay in our hearts. Thank you, Jamie, for letting your little light shine every single day!
“Jamie goes above and beyond for her patients. She was at my uncle’s side anticipating his every need. What a positive attitude and amazing work ethic. Her professionalism and positive attitude, compassion, and exceptionally high standards are phenomenal!”
Congratulations to Sibonakaliso Ncube, RN, for earning the DAISY Award for the extraordinary, compassionate nursing care she provides with acute rehabilitation. Ncube is the first international nurse to earn the DAISY Award at Mercy Hospital South.
A patient nominated Ncube by writing: “Sibo is an excellent nurse and a caring and beautiful person. I so enjoyed meeting her and talking with her. I appreciated her clinical expertise and extraordinary compassionate care. She should be recognized as an outstanding role model in the nursing community. I feel blessed to have had her as my nurse.”
Congratulations to Donna Adams, RN, for earning the DAISY Award for the extraordinary, compassionate nursing care she provides with surgical stepdown (6 West). This is Adams’ first DAISY Award after being nominated 30 times.
A patient’s daughter nominated Adams by writing: “Ms. Adams was assigned to my mom the final days of her life. The care she exhibited to Mom, my sister and I was phenomenal. She was so attentive to all our needs during our time with Mom. Ms. Adams did her best to make sure Mom was comfortable and not in pain. When speaking to Mom, her tone was calm and comforting; she would even take her gloves off to touch Mom or hold her hand. The warm touch of a healing hand while caring for you or a loved one is beyond words of expression. Ms. Adams diligently talked to administrative staff on Mom’s behalf to have her nephews and niece visit with her before she slipped into unresponsiveness. Our family was so appreciative of the advocate she became for Mom, especially with all the COVID visitation restrictions. Ms. Adams not only touched our mom’s final days, but she forever touched our hearts. We are so grateful she was assigned to Mom. I believe God places people in our lives when needed, and He definitely provided an angel to our family when we needed it the most.”
2021 Team Award
Congratulations to the emergency department for earning the DAISY Team Award for 2021. This annual award goes to a nursing team for the extraordinary, compassionate care they provide. The emergency department is the second DAISY Team Award honoree at Mercy South following our inaugural winner for 2020, the nursing team on 5 East.
A patient nominated the ED team by writing: “I just wanted to give the triage department a shout out. I arrived at Mercy South with a collapsed right lung and a blood oxygen level of 65%. I was immediately put on oxygen and given a warm blanket. I was sweating profusely and freezing cold. They were very reassuring and checked on me constantly until I was moved to an emergency room. Everyone I saw there seemed genuinely concerned for me.”
While the emergency team may feel this nomination is nothing special and maybe even routine, the selection committee felt it embodied a snapshot of the challenges the ED has dealt with over the entire year: very ill patients to care for in the midst of an overflowing ED. The team in the ED always has a “get it done” attitude and continues to provide outstanding, compassionate care to patients while dealing with unprecedented challenges.
Congratulations to Maggie Poe, RN, for earning the DAISY Award for the extraordinary, compassionate nursing care she provides with the hospice field program.
A patient’s daughter nominated Poe by writing: “Maggie is an exceptional nurse! She was a Godsend to my mother and me. From the moment we met her, she made us feel at ease. She is kind, personable, professional, friendly, warm hearted, cheerful and affectionate. She supported us whole heartedly through our journey. She trained me whenever I needed help with my mom and guided me with her excellent advice. She was timely and, when my mom was conscious, she would give Maggie a big smile and a hug. I feel blessed to have had Maggie for our nurse.”
Kayla Wagner, RN, earned the DAISY Award for the extraordinary, compassionate nursing care she provides on the medical stepdown unit on the 6th floor.
Co-worker Adam Jackson nominated Wagner by writing: “Kayla is an excellent person, one of med-step’s greatest assets, to be sure! She is always willing to stay and help the day shift, literally always. One day, Kayla stayed to help with a rapid response; she stayed the entire time and helped transport the patient to the critical care unit (CCU). She is continually showing up to every situation ready to lend a hand. The patients love her and say she is so compassionate, smart and prompt with their care. Kayla is always willing to step up to any obstacle, including precepting, taking the charge roll, or anything that is needed of her. I’m super proud to work with someone like Kayla and hope future generations of nurses are even remotely as awesome! Thank you, Kayla, for all you do!”
Erica Morse, RN, earned the DAISY Award for the extraordinary, compassionate care she provides at Hyland Behavioral Health at Mercy Hospital South.
A co-worker nominated Morse by writing: “Erica was caring for a patient who had a court hearing to determine if he would be appointed a state guardian due to his mental illness. During her conversation with the patient, she became aware that the patient had never met the attorney that would be representing him, and that the patient was unaware of his right to attend the hearing. She went above and beyond and contacted both the patient’s mother and attorney to set up a meeting with the patient to discuss the court hearing. Erica displayed great advocacy for her patient and deserves recognition. She is an amazing nurse who genuinely cares for her patients. It was an honor to witness her care and compassion. I consider myself lucky to work with such an amazing nurse.”
Logan McDanel, RN, earning the DAISY Award for the extraordinary, compassionate nursing care he provides in the surgical intensive care unit (SICU).
A patient’s child nominated McDanel by writing: “Logan is an exceptional nurse and Mercy co-worker. My dad was hospitalized with pancreatitis, and when things took a turn for the worse, Logan took unsurpassable care of dad and my family. As he got to know dad and our family, he did an excellent job explaining it to all of us; he really went above and beyond when he wrote out a flow chart with illustrations explaining the anatomy and physiology for my brother, who is an engineer, in a way that an engineer thinks and works. All in all, Logan has been a light in this dark time for my family with his sense of humor, diligence, therapeutic communication, and his knowledge of our dad’s condition. As a nursing student, I look up to Logan and strive to be as good a nurse as he is once I am out in my career field. We look forward to seeing him and feel relieved when we know he is working. We could not ask for a better nurse! Logan will always hold a special place in our hearts!”
Candace LaPlant, RN, earned the DAISY Award for the extraordinary, compassionate nursing care she provides on the 7th floor (medical unit) of Mercy Hospital South.
LaPlant’s co-worker, Shannon Capriglione, nominated LaPlant by writing: “Recently, we had a patient on our floor who was COVID positive and nearing the end of her life. The patient had two sons who were very involved in her care. During the week, one of her sons had trouble processing the decline of his mother and was, as you can imagine, visibly upset at times. We knew she was close to passing one day and even more so into the night. The nurse caring for the patient, Candace, notified the son, and he wanted to come say his final goodbyes to his mother. They were worried since he did have a 45-minute drive that he would not make it on time, but thankfully, he was able to make it here to spend those last few precious moments with his mother. He expressed to Candace that he did not want to be there when she took her final breath but also did not want her to be alone. Candace took this upon herself and spent the next 20 minutes in the room holding the patient’s hand until she passed. Candace was able to honor the son’s wish and provided comfort to her patient at the end of her life. One nurse overheard Candace on the phone with the patient’s son and described her being ‘so compassionate and caring.’ The team also pulled together to send this family a sympathy card with the patient’s fingerprint.”
Gwynne Roderick, RN, 7th floor medical unit, earned the DAISY Award for extraordinary, compassionate nursing care.
A co-worker nominated Roderick by writing: “Gwynne is super sweet and kind. As a float nurse, I never feel like I have a ‘home,’ but she makes me feel comfortable and welcome to the floor every time. She’s a wonderful charge nurse, and I’m never afraid to ask for help or ask questions. She is the embodiment of what Mercy stands for as she is compassionate and kind. I’m very thankful for her. I just wanted to say, ‘Thank you!’ You are an extraordinary nurse and person.”
Chad Davis, RN, Medical Stepdown, earned the DAISY Award for extraordinary, compassionate nursing care.
A patient’s wife nominated Davis by writing: “Chad was so tender and caring for me when my husband was taken to Mercy due to COVID. His children are on the east coast, and when I had to notify them that their father’s prognosis was dire, Chad delivered the information with dignity and respect. Chad helped us call him using his own number to tell him how we loved him and each of us was able to sing one of his favorite songs. Chad helped us achieve a bit of closure. Not being able to be with him was unbearable for us all. We all want to express our gratitude to Chad for his understanding in this moment of our grief. He helped us so much. We love and respect Chad for delivering such caring nursing skills for my husband and those of us that loved him so much.”