Beyond Grateful for Mercy Washington Volunteers

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Beyond Grateful for Mercy Washington Volunteers

WASHINGTON, Mo. - Mercy Washington leaders recently celebrated the many volunteers who support the hospital and clinics. This past year, 72 dedicated volunteers contributed 8,526 hours of service, bringing the cumulative total to more than 193,00 hours in service to our patients, families, staff and the community. This year’s theme, “Beyond Grateful for Volunteers Like You,” captured the spirit of the celebration.

Marie Moore, Mercy Washington president, and Dr. David Tannehill, Mercy Washington chief medical officer, spoke to the group about their impact on Mercy patients and our community. They also introduced the vision for Mercy Washington’s future and shared highlight of our past year’s accomplishments and equipment upgrades – including the da Vinci Robotic Surgical System, which will be up and running in June.

Janaee Carpp, supervisor, Mercy Washington volunteer services and gift shops (center), pictured with Volunteers of the Year Joanne Bonney and Rose Ann Willenbrink.

At the brunch, volunteers were awarded pins for annual hours of service. The breakdown included seven 100-hour pins, three 500-hour pins, six 1,000-hour pins, four 2,000-hour pins and one 4,000-hour pins.

Jannae Carpp, supervisor of Mercy Washington volunteer services and gift shops, recognized two individuals who went above and beyond, Rose Ann Willenbrink and Joanne Bonney, naming them Volunteers of the Year.

Carpp said Willenbrink has been volunteering at Mercy since 2011. During COVID, she spent hours sewing masks for visitors when supplies were limited. She has been a gift shop buyer, eucharistic minister for patients and Mercy Washington Auxiliary president, always giving of herself and time very humbly.

Bonney has been a volunteer for the last eight years. Carpp said, “Joanne is someone I can always count on for last-minute projects that need to be done quickly and correctly. She consistently goes above and beyond, often adding extra hours in the office after her shift to help with anything needed – from stuffing envelopes and calculating hours to wrapping gifts, creating signs and supporting gift shop operations.”

Mercy Washington is beyond grateful for all volunteers. They are an invaluable part of the care team.

Marie Moore with volunteer Randy Ridenhour, who was recognized for his quick actions to assist a patient who had passed out at Mercy Medical Building South. He called a “code blue” quickly, resulting in a prompt response by the needed medical personnel.

Volunteer Claudette White with Marie Moore and Dr. David Tannehill.

Mercy, one of the 15 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized care and one of the nation’s largest and highest performing Accountable Care Organizations in quality and cost. Mercy is a highly integrated, multi-state health care system including 55 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has over 1,000 physician practice locations and outpatient facilities, more than 5,000 physicians and advanced practitioners and more than 50,000 caregivers serving patients and families across Arkansas, Illinois, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In fiscal year 2025 alone, Mercy provided more than half a billion dollars of free care and other community benefits, including traditional charity care and unreimbursed Medicaid.