Key points:
- The Aidoc aiOS™ artificial intelligence platform is helping Mercy patients get imaging results that are faster and more detailed about 27% more often than before.
- Mercy launched the platform across its footprint with a phased rollout that began in January 2025.
- The tool is in use in all Mercy communities for inpatient and outpatient services as an extra benefit to patients at no additional cost.
ST. LOUIS — In the skilled hands of Mercy’s compassionate caregivers, the latest tool in its radiology toolbox is getting faster and more detailed results about 27% more often than before.
An advanced AI technology called Aidoc (pronounced A-doc) is driving the transformation of Mercy’s imaging services, all under the careful command of Mercy’s experienced and diligent human caregivers.
Aidoc’s aiOS™ platform supplements other cutting-edge technology and research-based clinical practices to help caregivers improve patient outcomes by prioritizing the most serious findings, improving diagnostic detection, starting treatments faster and leaving no stone unturned when analyzing CT scans, X-rays and more.
“Patients scheduled for most imaging services at any Mercy facility — hospital and outpatient — benefit from advanced AI technology assisting radiologists in prioritizing and analyzing imaging studies,” said Dr. John Mohart, Mercy executive vice president and chief operating officer. “Patients get the same great care they have come to expect from Mercy with a bonus, knowing if there are any suspected abnormalities, even outside of the original imaging study’s purpose, they will be notified.”
Mercy has launched the Aidoc aiOS™ platform across its footprint since a phased rollout began in January 2025. A review of data since then shows:
- 3.6 million cases analyzed for 951,000 patients.
- 382,000 cases flagged by Aidoc aiOS™.
- 40% reduction in turnaround time.
About 27% of cases analyzed were enhanced with the Aidoc program’s help — a serious finding flagged for earlier human review, an improved analysis of primary findings or an additional finding that clinicians were not initially looking for. A review of Mercy’s first-year data showed aiOS™ made about 126,000 additional findings.
There are Aidoc aiOS™ algorithms in use now at Mercy for 15 diagnostic purposes:
- Brain aneurysms
- Breast lesions
- C-spine fractures
- Coronary artery calcification (CAC)
- CAC patient management
- Extremity fractures
- Incidental pulmonary embolism
- Intracranial hemorrhage
- Intra-abdominal free air
- Pneumothorax
- Pulmonary embolism
- Pulmonary nodules
- Rib fractures
- Vertebral compression fractures
- Vessel occlusion
By delivering real-time insights, the Aidoc aiOS™ platform helps care teams prioritize urgent cases and facilitate timely intervention, while providing an extra value to patients as there is no additional cost for this service.
Mercy and Aidoc Bring AI Innovation to Imaging Services
Mercy is leveraging Aidoc to simplify complex AI integration challenges, ensuring that advanced technology works seamlessly and securely within existing IT systems and electronic health records. By addressing these challenges, Mercy can provide cutting-edge, patient-focused care while maintaining operational efficiency and clinical excellence.
"Mercy has been a leader in AI technologies and this brings imaging into the fold, integrating Aidoc to continue our commitment to whole-patient care,” said Steve Mackin, Mercy president and CEO. “By empowering our teams with real-time insights and seamless coordination across specialties, this technology ensures we can focus on delivering exceptional care to every patient, every time. It’s a bold leap forward in shaping a future where AI supplements both clinical excellence and compassionate care for the patients we serve. Regardless of where your imaging study is done at Mercy, whether at our largest facility or smallest, everyone will get the additional review by AI and any additional findings shared with our radiologists and patients."
Radiologists are vital to patient care, yet rising demand and complex imaging studies are contributing to a global shortage — part of the projected 122,000 physician shortfall by 2032. AI solutions like Aidoc help radiologists manage long days, prioritizing workloads and managing industry demands, all while improving patient care and improving the ability to address health issues earlier.
With an advanced governance framework that serves as a model for healthcare systems nationwide, Mercy is showcasing how thoughtful, patient-focused AI evaluation can lead to impactful innovation. The decision-making process was guided by the ECLAIR guidelines — which stands for evaluating commercial AI solutions in radiology — emphasizes accountability, transparency and patient safety in AI adoption. This rigorous evaluation positions Mercy as a leader in responsible AI integration within healthcare
"Mercy’s forward-thinking approach to AI adoption exemplifies how technology can be harnessed to empower care teams and prioritize patient well-being," said Elad Walach, Aidoc CEO. "By integrating AI, Mercy is redefining what’s possible in healthcare — elevating patient outcomes, streamlining workflows and enabling unparalleled collaboration. This alliance showcases the transformative power of aligning innovation with a steadfast focus on delivering better care."
By aligning with frameworks like ECLAIR and CHAI (the coalition for health AI), Mercy ensures that the chosen AI solution delivers exceptional technology while upholding the highest ethical and operational standards.
