Patients & Visitors
MyMercy proxy access allows an authorized person to access data in another person's MyMercy healthcare record and/or mobile application. Health information accessible in MyMercy includes, but is not limited to: past and future appointments, all messages to and from my healthcare provider(s), lab and radiology test results, immunizations and billing information.
Often parents/legal guardians will use this mechanism to access their children's MyMercy accounts (typically, up until the child turns 18) so they can schedule appointments check immunizations, view test results, and coordinate other health-related information for their children, as permitted by state and federal law. Adults may use authorized proxy access to view a spouse, older parent or relative's information maintained in the MyMercy healthcare record. This can particularly useful for helping monitor medications and appointments.
In any proxy relationship, two people are involved. One of these is the patient whose chart is being accessed. The other is the person (i.e., the proxy) who receives authorization from the patient to access the patient’s health information.
Authorization is granted differently for child patients and adult patients.
In a Parent/Legal Guardian-Child relationship, the parent/legal guardian coordinates access to the child patient’s MyMercy account through the child’s healthcare provider. Once access is authorized, the parent/legal guardian can view the health information maintained in the child’s MyMercy account. When child reaches age 18, proxy access is automatically terminated and the parent/legal guardian will no longer have access to the child's MyMercy record.
In an Adult-Adult relationship, the adult patient coordinates access to his/her MyMercy account via the online MyMercy application portal. MyMercy proxy access will only be granted to those persons authorized by the adult patient and who already have a registered MyMercy account. Adult proxy access can be terminated by the patient upon submitting a written request to Mercy and/or the patient’s initiation of a change in his/her proxy access in the MyMercy portal.
Please read carefully. By authorizing proxy access using your MyMercy application portal, you agree that you’ve read, understand and agree to the terms and conditions below:
If you have any questions about this MyMercy Proxy Access Terms and Conditions, you may contact Mercy at 1-888-98-MERCY or at email@example.com.