Billing & Payments

After applying any eligible discounts, you may arrange an interest-free monthly payment plan with a minimum payment of $50 per month, up to a maximum term of 24 months, subject to eligibility. To establish a payment plan, an initial payment and a stored payment method are required. You can add balances to a Mercy payment plan by logging into your MyMercy account or by contacting Customer Service at 855-420-7900, Monday through Friday, from 7:30 a.m. to 7 p.m. Central Time.

Extended Payment Plan Loan Program

Mercy has partnered with Commerce Bank to offer an Extended Payment Plan 0% interest loan, no-credit check banking option.

Loan duration is based on amount:

• 24 months- $250-$4,999.99
• 60 months- $5,000-$14,999.99
• 84 months- $15,000-$50,000

To qualify you must meet the following criteria:

• Minimum of $25,000 household income/year
• Minimum of $250 balance
• Can provide the last two years of address(es) where you lived
• All accounts in good standing (nothing with a collection agency)
• An initial payment equal to the monthly term amount is needed to secure the agreement 

Advantages of this program include:

• No credit check
• Social Security number required for identity verification only
• Able to include hospital and clinic balances as well as entire household balances in one payment
• Able to add new balances to existing extended payment plan anytime

To enroll or add additional balances to an existing extended payment plan click here or call Customer Service at 855-420-7900 Monday through Friday, 7:30 a.m. - 7 p.m. Central.

Uninsured Patient Discounts
Mercy discounts our regular billed charges for patients who do not have insurance or a third party coverage benefit. This includes patients whose financial situation normally would not otherwise qualify them for financial assistance.

Medicaid Application Assistance
Mercy is ready to answer questions about the process of applying for Medicaid coverage and even help you apply. If you have concerns about your ability to pay for your care, or questions about financial assistance, Please contact our Medicaid Eligibility Team for assistance at 844-764-6850 Monday through Friday, 8 a.m.-4:30 p.m. Central.  

Financial Assistance

Mercy grants hospital and clinic financial assistance to patients for medically necessary care based on need, as determined by the Federal Poverty Guidelines. Eligibility considers household income, assets and family size. If you apply and are eligible, you'll pay no more than the amount generally billed to insured individuals.

• Helps reduce balance for more manageable payments
• One application for both hospital and clinic balances
• Remaining balances after a Financial Assistance Discount can be set-up on a payment plan by calling Customer Service at 855-420-7900 Monday through Friday, 7:30 a.m. - 7 p.m. Central or through your MyMercy account.

Learn more and apply.