Ways to Help During the COVID-19 Response

Emergency Response Fund

During this challenging time, we depend on our front-line caregivers, and many have asked us how to support them in return. This fund will address co-workers’ immediate needs and those on the horizon so we can provide the best care possible. If you are looking for ways to support, you can do so through our response fund.

Supply Donations

Mercy has received hundreds of requests from companies and individuals wanting to donate supplies and personal protective equipment to help prepare the medical community for an expected increase in COVID-19 (coronavirus) cases. Mercy is working diligently to protect our patients and co-workers while stewarding our supply resources. We are blessed and thankful for those we serve and your outpouring of support.

To ensure a coordinated effort that supports our system-wide needs, we have established an intake, warehousing and distribution process. As the process evolves, we will update our information.

The following products are identified as high priority needs:

  • FDA-approved surgical masks and respirators
  • N95 masks
  • Thermometers — infrared and forehead with disposable covers
  • Footwear covers
  • Disposable isolation gowns
  • Tyvek contamination suits
  • Face shields or industrial grinding shields with head harness and plastic shield
  • Goggles or eye protection
  • Hand sanitizer bottles or bulk
  • Sanitizing wipes
  • Nasopharyngeal swabs (nasal type, not Q-Tip-type cotton swabs)

For packaged and bulk donations from local and U.S. companies or individuals:

Please, send offers of local and domestic donations to COVIDSupplyVetting@mercy.net

Delivery location:
Unified Supply Chain CSC - Springfield
2909 N Neergard Ave, Springfield, MO 65803

For non-bulk donations from individuals/local companies:

We are working diligently with our local hospitals/clinics and will work to put you in touch with the right person.  Please, send offers of local and domestic donations to COVIDSupplyVetting@mercy.net and your email be answered with contact information based on your location.

COVID-19 Convalescent Plasma Program

If you’ve recovered from COVID-19 and want to help others who are currently fighting it, there’s now a way for you to give back.

Mercy and Mercy Research, in coordination with local blood donation programs, are participating in the U.S. Food and Drug Administration’s investigation into the use of antibodies in the plasma of recovered COVID-19 patients to treat sick COVID-19 patients.

Plasma from just a single donor can be used to help up to three COVID-19 patients. Candidates should:

  • Have previously tested positive for COVID-19
  • Be symptom-free for a minimum of 28 days
  • Now test negative for COVID-19

Donating plasma is similar to donating blood and takes approximately one hour.

Once collected, your plasma will then be distributed to help treat infected COVID-19 patients.

Mercy works with many blood collection agencies across its four states. The various agencies are contacting eligible donors. If you’ve tested positive for COVID-19 and have since recovered, you may be contacted by a blood collection agency in your area. If you haven’t been contacted at this time, please reach out to see if you’re a candidate. 

  • St. Louis metro: Mercy Blood Donor Services, Mississippi Valley Regional Blood Center and the American Red Cross
  • Springfield, Missouri and Springdale, Arkansas: Community Blood Center of the Ozarks
  • Oklahoma: Oklahoma Blood Institute
  • Most of Arkansas: Arkansas Blood Institute
Frequently Asked Questions

For more information on our most frequently asked questions on COVID-19, please visit our FAQ page.