Inpatient Services

vAlert

vAlert is a 24/7 visual and audio monitoring station of patient EKG rhythms in real time. Using centralized telemetry (EKG and pulse oximetry), our specialized Monitor Technicians keep a constant watch on patient monitors looking for any abnormalities or sudden fluctuations. Filtering through alarms, the vAlert staff is specifically trained to recognize actionable alarms and immediately notify bedside staff of any impending crisis before or as it is happening. This gives the bedside staff time to get the patient the appropriate care and help they need to overcome any cardiac-related crisis.  vAlert helps to decrease the staff stress by reducing the incidence of false bedside alarms, freeing floor nurses to concentrate their time and efforts on patient care needs.

vICU

The Mercy Virtual Critical Care Service is a secure virtual care center run by a team of Mercy Virtual Physicians and Clinicians specially trained on ICU critical care capabilities and processes. In collaboration with the customer’s on-site clinical staff, the Mercy Virtual Critical Care Physicians provide oversight and intervention for adult patients located in the intensive care and some transitional care units of the customer’s hospital(s). The Mercy Virtual Critical Care Service brings the customer’s information systems, Mercy Virtual technology platform, and real-time audio and video assessment capabilities directly into the patient’s room. Mercy clinicians work in collaboration with bedside teams with a focus on core measure compliance both in the ICU and throughout the facility when appropriate. The virtual nurse is a resource to the bedside, providing critical insight into patient conditions and assisting staff to complete nursing tasks that they are unable to achieve independently.

vSepsis

The vSepsis program identifies adult patients that have potential sepsis, based on clinical criteria. This is achieved using data aggregation, analysis, and our proprietary algorithms to detect and counter sepsis in its earliest stages. Upon identification of these patients, the vSepsis team works with the bedside care providers to ensure that the patients receive the necessary care and achieve core measure compliance, when appropriate.

vNeuro

vNeuro provides neurologic consultation, evaluation and treatment to communities using a live two-way audio/video system. This allows for diagnosis and treatment of stroke, daily rounding of hospitalized patients with neurological concerns and EEG professional reading services 24/7.

vHospitalist

The advantages to hospitals and hospital staff having 24/7 hospitalist support can hardly be overstated. Access to the guidance and expertise of board-certified hospitalists increases patient safety, lowers cost, and provides specialized expert care when needed.  The vHospitalist service works congruently with the onsite hospitalists allowing for increased efficiency by:

• Overseeing and coordinating patient care to prevent unnecessary wait times.
• Assisting with reduction in length of stay through active collaboration with the onsite hospitalist.
• Providing rapid support to the bedside nursing team, giving them and their patients access to a Physician or an Advance Practice Provider.
• Off load the burden of work of the onsite hospitalist so that admissions and rapid responses receive minimally interrupted and dedicated attention.
• Assist with retention and recruitment of nighttime onsite hospitalist at facilities that are more rural.
• Provide consistent coverage and admission process at night to partnering Mercy Critical Access Hospitals.