Cynthia Bentzen-Mercer has served as Mercy’s chief administrative officer since September 2013 and became president of Mercy Health Foundation in June 2017. Cynthia joined Mercy in January 2011 as senior vice president of human resources. She previously served as chief human resources officer for Ameristar Casinos in Las Vegas, Nevada, where she had organizational oversight of corporate human resources and seven property human resources departments. She also has held executive human resources positions for The Cheesecake Factory in Calabasas, Calif., and Oakwood World/R&B Realty Group in Los Angeles.
Cynthia holds a bachelor’s degree in broadcasting and film from the University of Central Missouri, and a master’s in business administration from the University of Phoenix. She also holds the Senior Professional in Human Resources designation from the Society of Human Resource Management (SHRM) and a certification in organizational development from DePaul University. She is currently pursuing a Ph.D in Social Psychology from Walden University.