Thirteen Mercy Hospitals Receive Rural Performance Leadership Award

November 16, 2023

Thirteen Mercy hospitals from Arkansas, Missouri and Oklahoma were recently recognized with a 2023 Performance Leadership Award from the Chartis Center for Rural Health, a national health care advisory and analytics firm. The Performance Leadership Award honors the top quarter of rural hospitals in the nation for quality, outcomes and patient perspective.

  • In Arkansas: Mercy Hospital Paris and Mercy Hospital Berryville were recognized for their performance in quality and patient satisfaction; Mercy Hospital Booneville and Mercy Hospital Waldron were recognized for their performance in quality.
  • In Missouri: Mercy Hospital Carthage was recognized for quality care and patient outcomes; Mercy Hospital Cassville, quality and patient satisfaction.
  • In Oklahoma: Mercy Hospital Healdton, Mercy Hospital Tishomingo and Mercy Hospital Watonga were recognized for their performance in quality; Mercy Hospital Logan County was recognized for both quality and outcomes; Mercy Hospital Ada and Mercy Hospital Ardmore, outcomes; and Mercy Hospital Kingfisher, quality and patient satisfaction.

The Performance Leadership Awards are based on the results of the Chartis Group’s INDEX, a comprehensive and objective assessment of rural hospital performance. The data provided by INDEX is used by rural hospitals, health systems with rural footprints, hospital associations and state offices of rural health around the country to measure and monitor performance.

“Wherever we go in rural America, we witness first-hand the commitment, determination and compassion with which rural hospitals serve their communities,” said Michael Topchik, national leader of The Chartis Center for Rural Health. “Rural health care truly is mission-driven.”


Mercy, one of the 20 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 physicians and advanced practitioners and more than 45,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.