Medicaid Redetermination

About Medicaid Redetermination

It’s our privilege to care for you. We want to keep doing it.

If you haven’t already, you may soon get a letter from Medicaid with an enclosed form. You’ll need to fill out this form and return it so that Medicaid can determine if you still qualify for coverage. Your contact information needs to be updated to ensure you get your letter. You can check to see if your contact info is correct online or by phone. Remember – Mercy can’t do this for you. 

State-Specific Renewal Information

Click here for help with Arkansas renewal.

Or call (844) 872-2660.

Click here for help with Illinois renewal.

Or call (866) 255-5437.

Click here for help with Missouri renewal.

Or call (855) 373-4636.

Click here for help with Oklahoma renewal.

Or call (800) 987-7767.

Other Insurance Options

In the case that your Medicaid coverage is not renewed, you still have options for coverage. Consult a licensed, independent insurance broker to find the best plan for your needs. You need to find other coverage options within 60 days of losing health coverage or during Annual Open Enrollment from November 1 through December 15.

Fort Smith, Northwest Arkansas


Virtual/phone - (833) 339-3859

Virtual/phone and In-person - (833) 338-1903

St. Louis, Jefferson, Washington, Lincoln


Virtual/phone and In-person - (833) 337-1047


Springfield, Joplin


Virtual/phone - (833) 337-1047 | (417) 869-6464

In-person/local rep:  Osborn & Associates - (417) 869-6464

Oklahoma City, Ada, Ardmore


Virtual/phone only - (833) 337-0831 | (405) 842-0494

In-person/local rep:  MCM Insurance/Navigating Medicare - (405) 842-0494

Learn about your Health care coverage options by contacting a local insurance agent above or, contacting the Federal Marketplace by visiting  www.healthcare.gov