Community Paramedic

Home Visit from a Community Paramedic

Mercy’s care doesn’t end when you come home from the hospital. A physican-led care team works with you and your doctor to ensure you get the follow-up care you need after a hospital stay. The visit is free.

What Is a Community Paramedic?

While paramedics help people in emergencies, community paramedics help people with long-term (chronic) conditions improve their health. Community paramedics have special training in caring for chronic illnesses, and are are certified by the International Board of Specialty Certifications in Community Paramedicine. A member of your health care team will refer you for a visit by a community paramedic.

Getting Ready for Your Visit

  • Keep all of your papers and education from your hospital stay and have them ready to review.
  • Have all of your medications ready so the community paramedic can compare them to what’s in your medical record.
  • Have a list of questions or concerns about your care plan. It’s okay if you don’t have any.
  • Have something to take notes or write down questions.
  • Invite anyone from your care circle (family members, friends, or those close to you) to participate in the visit

Your Home Visit

A Mercy community paramedic will visit you within 48 hours of coming home. The community paramedic will come to your home in a regular vehicle, wearing clothing that identifies them as a Mercy EMS.

During the visit, your Community Paramedic will:

  • Help you navigate the health care system
  • Address your cares and concerns
  • Help you think of questions to ask your primary care provider
  • Provide any medical treatment as necessary
  • Help you identify community resources
  • Review and help you understand your care plan
  • Identify and address challenges to healing and future health
  • Review your medications with you
  • Schedule a follow-up visit

The community paramedic will help you organize information about your care plan in a way that you can easily use it, and will coordinate all care with your primary care provider.

Call 580-421-1117 if you need to cancel or change your appointment.

Mercy Named Top Five Large Health Care System in the U.S.

The 2019 IBM Watson Health 15 Top Health Systems study recognizes five large, five medium and five small systems from 337 health systems and 2,961 hospitals across the U.S. Learn more.