Mercy Volunteer Services - Springfield

Mission and Ministry
1235 E. Cherokee Street
Springfield, MO 65804


Phone: (417) 820-2041
Fax: (417) 820-8855
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Springfield Hospital Volunteer Services

Our goal at Mercy is to provide an excellent patient experience.  Our volunteers have the opportunity to reach the patient, their families and visitors alike. Mercy’s Auxiliary has been a vital part of the hospital since 1953, so we thank you for your interest and desire to be a part of that.

It is important to place our volunteers in areas where they are needed and will try to place you in an area that truly touches your heart. Please keep in mind that volunteers commit to a minimum of one four-hour shift per week, and are required to interview and attend orientation before starting. If you are interested, please fill out the volunteer application below. Thank you for your interest in serving at Mercy. We look forward to meeting you!

View more information about volunteer opportunities at Mercy Hospital Springfield Communities. 

Benefits of Volunteering at Mercy Hospital Springfield

  • Annual Awards Banquet
  • Mercy Day at Silver Dollar City
  • General Business Meeting
  • Christmas Brunch
  • Volunteer Appreciation Reception
  • Pharmacy Discount
  • Membership to Mercy Credit Union
  • 20% off Gift Shop
  • $7.50 toward a meal on the day of service.
  • Annual Christmas Gift
  • Access to Mercy Health and Wellness Center (HAWC)
  • The Auxiliary was formed in 1953 and has donated $9.4 million to Mercy since 1958.
  • In 2022 Mercy Auxiliary pledged $1 million to be paid over the next 4 years to restore the St. John’s Chapel on the 6th floor at Mercy Hospital Springfield.
  • The Auxiliary awards two $7,500 Scholarships each year for student volunteers that are enrolled in college. Other criteria will apply.
  • Volunteer Crisis Fund

2025 Junior Volunteer Application Information

 

Junior Volunteers are students 14-17 years old who are available to serve 7 a.m. - 4:30 p.m. Monday-Friday. Junior Volunteers are asked to help in several areas such as our gift shop, patient escort/greeting and a variety of clinical areas at Mercy Hospital Springfield.

 

DEADLINE TO APPLY: May 12, 2025.

 

Required Hours

 

A minimum of 40 service hours between May 29 - August 15 are required for our Junior Volunteer program. Letters of reference are not provided until this minimum is met.

 

Application Steps

 

1. Fill out our application here.

 

2. Fill out our letter of recommendation form here. 

 

  • Request a letter of recommendation from someone who knows you well, such as a teacher, coach or advisor. The letter must be emailed to the address provided at the bottom of the form and cannot come from a family member.

 

3. Interview

 

As you make your decision to become a Junior Volunteer, we will review important information with you during your interview as we gain a better understanding of your interests for placement. 

 

  • What to Bring to Your Interview 
    • A parent/guardian
    • Parental Consent Forms:
    • Immunization Records:
      • We ask that you bring immunization records, proof of disease history and/or proof of immunity (titers/blood tests). *These immunizations are not required, but immunization history must be on file. We do not have access to your Mercy Health Records, so please bring the records with you. At your interview, you will enter your immunization information via ReadySet on a Mercy computer. We request the following immunization information: 
        • Measles, Mumps Rubella (MMR)
        • COVID-19
        • Varicella (Chicken Pox)
        • Tetanus, Diphtheria and Pertussis (TDAP)
        • Influenza (Flu Shot) *this is required if you are volunteering Nov.-March.
        • Hepatitis B
        • Hepatitis A (job specific)

 

4. Background Check

 

After your interview, you will receive an email from First Advantage, Mercy's secure background check platform, to provide your name and social security number for your background check.

 

5. Co-worker Health Appointment

 

After submitting your information for your background check, please call 417-820-4999 to schedule an appointment with Co-worker Health. During this appointment, our clinicians will review immunization records and conduct the following tests:

 

  • Vital signs
  • Vision screening
  • Color blindness screening
  • Blood draw for titers (If applicable. Please wear a short-sleeved shirt if possible.)
  • Tuberculosis screening
  • Return demonstration of proper hand hygiene
  • Urine drug screen - Must bring photo ID.

 

6. Orientation

 

Mandatory orientation will take place on Thursday, May 29 at 8 a.m. - 12 p.m. Lunch is included.

 

For additional information, please contact: 

 

Kerry Miller, MA, BA
Volunteer Coordinator
[email protected]
417-820-2041

 

Jennifer Elswick
Volunteer Services, Manager
[email protected]
(417) 820-7501

 

Scholarships

 

The Auxiliary awards two $7,500 scholarships each year for student volunteers who are enrolled in college. A minimum of 100 service hours at Mercy Hospital Springfield is required. Other criteria will apply.

Become a Mercy Hospital Springfield Volunteer

Patient & Visitor Information