Mercy’s Supply Chain Recognized as an Innovator and Pioneer

November 25, 2013

ROi co-workers manage supply chain operations.

By ROI's Kathie Woehrmann

Mercy, the sixth largest Catholic health care system in the U.S., and its supply chain company ROi (Resource Optimization & Innovation), once again landed among the top 10 for the fifth straight year on the Gartner Healthcare Supply Chain Top 25.  Gartner's list of outstanding health care supply chains highlights organizations leading the way by transforming the health care value chain to meet new revenue challenges through enhanced service and lower costs with an increasing focus on improved patient outcomes.

To see a complete list of the top 25, click here.

Gartner’s ranking system is set up to measure each supply chain on two platforms: quantitative measurements and opinions. On the quantitative side, each organization is measured by their past performances, the connections between their work and financial data, and their supply chain performance. Opinions are gathered from peers and Gartner about each supply chain organization. The quantitative data and opinions are then combined for a composite score that dictates the overall score.

According to Gartner, “At No. 10, Mercy is an innovator and a pioneer. It has been in the top 10 of our ranking every year since 2009, and continues to lead the way in many areas of supply chain excellence at health systems. Its supply chain group is so strong internally that it has effectively branded its supply chain group as "ROi," and has been on a four-year journey to market its supply chain services beyond its system … Branching into new services through ROi that go way beyond traditional capabilities is a hallmark of Mercy. Innovations expanded last year to supply chain services such as centralized capital equipment rental, operating-room supply chain leadership, sales and service models for spinal implants, and continued expansion of its commercial footprint with partner/owners."



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